Enable your future
At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world's most forward-thinking brands, and explore what's possible when human expertise meets technology. Together, we'll enable the future starting with yours.
Top reasons to work with TDCX
- Attractive remuneration and great perks
- Comprehensive medical, insurance, and social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive work culture that enables your future
- Easy-to-access location with direct public transport links
- Flexible working arrangements
- Coaching and mentoring from experts in your field
- Join a global company, winner of hundreds of industry awards
What is your mission
- Influence and implement the Taiwan sales strategy.
- Achievement of set KPIs in line with expectations and budget projections.
- Carry out new business and premium client management functions.
- Ensure adherence to compliance and regulatory requirements.
- Navigate regulatory challenges and collaborate with the Compliance and legal teams.
- Collaborate with the Marketing team to ensure client communication and general marketing is relevant to the Taiwan market and different client segments, to help ensure strong return on investment to various campaigns.
- Proactively research and present opportunities to achieve growth targets and strategy.
- Lead and execute projects/initiatives as agreed with other senior stakeholders that will help develop the region.
Who are we looking for
- Looking for Native Taiwanese with fluent English and Chinese language skills.
- Minimum of 3 years experience working in the fintech industry with a demonstrated track record in achieving results to set targets.
- Experience in managing projects and implementing change/initiatives.
- Exceptional relationship building and customer service skills.
- Exceptional written and verbal communication skills, including experience with creating and delivering effective presentations, tailoring information to various stakeholder groups.
- Strong negotiation and problem-solving skills.
- Demonstrated ability to proactively collaborate with stakeholders across functions at all levels and cultivating effective working relationships to resolve issues.
- Superior understanding of financial markets and trading strategy.
- Proficient numerical ability; comfortable working with numbers.
- Ability to quickly adapt in a changing environment and assist others to adapt.
- Demonstrated ability to resolve conflict and overcome challenges.
- Committed to ongoing learning and development.
About TDCX
Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.
With a focus on helping companies enable the future, TDCX's smart, scalable approachdriven by innovation and operational precisionpositions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit www.tdcx.com.
