Business Development Manager

Crown Worldwide Group is a privately owned, global logistics company founded in 1965 and headquartered in Hong Kong. We are an extraordinary and purposeful business committed to making it simpler to live, work and do business anywhere in the world, delivered through our broad portfolio of complementary brands. Together these enable us to; relocate people's lives and possessions, help companies move teams to new locations near and far and help them manage their workspaces. We also transport, store and install precious art collections and keep company data and records safe, yet accessible.

We oversee a wide-ranging CSR program which supports local and global charities, actively champions employee wellbeing and continually seeks to reduce our environmental footprint. We are also proud of our diverse and inclusive culture. This provides all our employees with a sense of belonging which allows them to reach their full potential.

Discover Crown. www.crownworldwide.com

The Business Development Manager (Records Management & Digital Solutions) is responsible for driving sales growth by delivering innovative records management and digital transformation services. This role focuses on helping clients transition from physical to integrated digital record systems, streamlining content management, and implementing technology-driven solutions that enhance compliance, efficiency, and accessibility. The ideal candidate will blend expertise in records management with a deep understanding of enterprise content management, workflow automation, and cloud-based digital services.

Key Responsibilities

Business Development & Sales

• Identify and secure new business opportunities in records management and digital transformation, including enterprise content management (ECM), document digitisation, cloud archives, and automated workflow systems.
• Develop and execute sales strategies to achieve revenue targets in the information governance and digital solutions sectors.
• Build a healthy sales pipeline through active prospecting, industry networking, and lead generation initiatives.
• Conduct high-impact solution demonstrations and presentations tailored to client requirements.

Client Relationship Management

• Cultivate and maintain strong relationships with decision-makers in industries that require robust records and digital content management.
• Assess client needs and design solutions that integrate physical and digital records strategies, ensuring compliance and efficiency.
• Negotiate contracts and close deals aligned with company objectives and commercial guidelines.
• Oversee smooth handover to implementation teams, ensuring continuity of service and client satisfaction.

Market & Industry Knowledge

• Stay ahead of industry trends, compliance regulations, and emerging technologies in records management, information governance, and digital archiving.
• Position the company's solutions competitively by leveraging deep knowledge of both physical and digital information lifecycles.
• Provide feedback to product teams on market demands and potential service enhancements.

Collaboration & Reporting

• Partner with marketing, operations, and technical teams to deliver seamless, value-driven solutions.
• Maintain accurate sales forecasts, account plans, and activity reports.
• Represent the company at industry events, forums, and networking opportunities to enhance market presence.

Requirements

• Bachelor's degree in Business, Marketing, Information Management, or related field.
• Certifications in Records Management, Information Governance, or Digital Transformation preferred.
• Minimum 5 years of proven sales/business development experience in records management, ECM, or digital transformation services.
• Demonstrated success in achieving or exceeding sales targets.

Desirable Qualities

• Strong consultative selling and negotiation capabilities.
• Excellent communication and client engagement skills.
• Ability to translate complex technical solutions into clear business benefits.
• Strategic thinker with strong problem-solving abilities.
• Self-driven, results-oriented, and able to operate with minimal supervision

What we offer

• Work in international environment supporting clients from all over APAC, work with colleagues from multiple countries on daily basis
• Work in a dynamic team with opportunities for growth
• Learning opportunities in the field of relocations, international logistics and mobility
• Work on new projects for an industry leader with over 50 years history
• Summary of benefits offered (health, life and personal accident insurances, birthday leave, 2 days volunteering leave, PTO's from 15 and up to 20days)
• Language courses, Well-being Program, Mentoring Program, Employee Referral Program
• Performance bonus
• Career development path
• CSR, ED&I, Work-life balance initiatives

Call to action

If all above mentioned sounds interesting and motivating for you (and you have a suitable profile) we are looking forward to receiving your updated CV and discussing your career!

Company Values

At Crown we pride ourselves with the quality we deliver and values we stand by.

• We are CARING about people and their experience
• Always DETERMINED to do our best and to always keep improving
• We are genuinely THERE when our customers and colleagues need us
• We encourage the SHARING of knowledge amongst each other
• We continuously remain OPEN-MINDED to stay innovative

Equal Employment Opportunity

Crown is an equal opportunities employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to race, religion, gender, pregnancy, national origin, age, physical and mental disability, marital status, gender orientation, gender identity, military/veteran status, or any other characteristic protected by law. Crown welcomes applications from all suitably qualified candidates eligible to live and work in the designated geographical region. We are committed to diversity, and to employee well-being, engagement and development.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.