V
Business Analyst
Job Description
Job Description
Key Responsibilities
Critical Systems Analysis
Technical & Domain:
Key Responsibilities
Critical Systems Analysis
- Analyze business requirements and system dependencies for critical systems
- Support vendor management and service request coordination
- Assist in audit preparations and compliance documentation
- Monitor system performance and identify improvement opportunities
- Support security remediation and compliance initiatives
- Analyze AWS resource utilization and cost optimization
- Gather, analyze, and document business requirements from stakeholders
- Conduct gap analysis between current and future state processes
- Create functional specifications, user stories, and acceptance criteria
- Facilitate workshops, interviews, and requirements validation sessions
- Develop process flows, use cases, and system documentation
- Support system testing, user training, and change management
- Perform data analysis and create business intelligence reports
- Collaborate with technical teams on solution design and implementation
Technical & Domain:
- 4+ years business analysis experience in government/public sector
- Knowledge of Government IM8 policies and compliance requirements
- Familiarity with AWS or GCC cloud environments
- Experience in supporting internet-facing eServices operations
- Experience with government digital transformation initiatives
- Experience with authentication (e.g. Active Directory and Singpass/Corppass) gateway integration OpenID Connect (OIDC) and SOAP API
- Experience with payment gateway integration solutions (e.g. integrate with banks for various payment methods such as GIRO, PayNow and respective reconciliation jobs)
- Experience with Financial Institutes or payment gateways (e.g. DBS, Stripe)
- Proficiency in CI/CD tools, such as GitLab Wiki, GitLab Dependency Scanning, Fortify on Demand etc.
- CBAP, CCBA, or equivalent business analysis certification preferred
- Experience with process modelling and workflow documentation
- Strong data analysis skills with Excel, SQL, or BI tools
- Knowledge of system integration and API concepts
More Info
Key Skills
API concepts
government digital transformation initiatives
workflow documentation
payment gateway integration solutions
GCC cloud environments
internet-facing eServices operations
About Company
Skills:
workshop facilitation , Data Migration, Apis, Requirement Documentation, Microservices, Oracle Peoplesoft, Cloud Native, AWS, Campus Solutions, Business Analysis, Workday Student, Oracle databases, Ellucian
Skills:
Apis, Cloud native or AWS based delivery programmes, Oracle databases, Data and microservices based designs
Skills:
Functional Specifications, Application Programming Interfaces, user acceptance scenarios, process workflows, microservices architecture, enterprise platform implementations, cloud application platforms, Business Analysis, higher education academic services, student systems
Skills:
Apis, Requirement Documentation, Process Mapping, Agile or hybrid project methodologies, Digital payments, Real-time payment systems, Cash Management, Payments and Collection Product development, System flows, Transaction Banking products, Integration concepts, Paynow Application
Skills:
workshop facilitation , Process Modelling, Prototyping, Requirements Elicitation, Confluence, Excel, User Stories, Testing, Sprint Planning, Jira, Sql, Release planning, Delivery tracking, Agile Scrum methodologies, Design Thinking workshops, Visio, Issue resolution, Lucidchart, Business Process Improvement, UAT planning, Acceptance criteria, Miro, Defect clarification, Data Analysis, Proof-of-concept activities, Backlog refinement, Data visualization tools