Business Analyst, FATCA & CRS (Banking, 1-year renewable contract)

Key Responsibilities

• Act as a trusted advisor to business stakeholders for new business demands requiring technology or operational solutions
• Support prioritization of business requests, project pipeline planning, and pre-project activities
• Build and maintain strong relationships with business leaders, technology teams, and operational stakeholders to drive effective business change
• Develop high-level solution proposals to assess feasibility and achieve business objectives
• Align proposed solutions with enterprise technology roadmap and organizational strategy
• Collaborate with business users and technology teams to gather, define, and analyze business requirements
• Design robust end-to-end solutions covering both process and system flows
• Initiate implementation planning activities, including operational readiness and process transition planning
• Conduct scoping and evaluation of new initiatives, considering scalability, maintainability, cost, operational impact, and technology risks
• Lead and coordinate with cross-functional teams including Business Analysts, Solution Architects, Technology teams, and Testing teams
• Support smooth delivery and implementation of solutions with technology and operations teams
• Review test strategies, support UAT planning/execution, and resolve implementation issues
• Identify project risks, assess business impact, and propose mitigation strategies

Key Requirements

• Bachelor's degree in Engineering, Business, Finance, or equivalent experience
• Minimum 10 years of relevant experience within banking and/or consulting environments
• Strong domain knowledge in Banking Risk Management; exposure to PDPA and Client Tax/CRS Reporting is an advantage
• Strong analytical, quantitative, problem-solving, and process design capabilities
• Ability to translate business analysis into practical and scalable solutions
• Hands-on and resourceful team player comfortable with data analysis, Excel macros, and dashboard/mock-up creation in Excel
• Strong understanding of banking technology and operational processes across functions/departments
• Familiarity with change management processes and project management fundamentals
• Experience in project scoping and evaluation, including scalability, maintainability, cost analysis, and technology risk assessment
• Strong stakeholder management, communication, influencing, and negotiation skills
• Ability to work independently with minimal supervision while managing overall project delivery
• Strategic and forward-thinking mindset with the ability to thrive in ambiguous environments