AVP, Team Lead, Operations, Account Services, Consumer Banking

Dbs Bank

Fresher

Taiwan, Taipei City

Posted 2 months ago
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Job Description

Bank Account Opening, including Branch and Digital Channel, in accordance with the Group Policy, Regulatory Reporting such as FATCA/CRS and local regulatory requirements.
Perform Bank Account Service process, including DDA Setting, Pre-Designated Account Setting, Balance Account Certification, statement process, and data maintenance
Maintain proper management oversight to ensure all requests & operational tasks are processed within specified service standard, timely and accurately.
Identify operational risks and implement measures to address/mitigate the risk
Lead and inspire the team to proactively challenge existing paradigms and effectively implement transformative changes, fostering engagement in continuous process improvement through innovative digitization and automation initiatives.
Collaborate with stakeholders to understand the Business/Operations problem statement, propose analytic requirements and solutions, leverage on internal and external data and use analytics techniques to provide data-driven insights, re-engineer and eliminate existing process frictions in realizing STP strategy
Provide insights through data visualization to deliver productivity, identify root cause of a situation and provide actionable insights
Provide User Requirements & perform UAT/LV and sign-off on initiatives/production fixes
Ensure timely updates of SOPs/process maps & prompt communication to team
Support team manager on project/initiatives, engage & coach team on process improvements to manage & drive team's performance & achieve team objectives
en

Location:

Dehui 9F

Job:

Operations

Schedule:

Regular

Employee Status:

Full time

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About Company

Dbs Bank

Job ID: 145500247

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Last Updated: 21-08-2026 08:05:46 AM

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