Position: Operations Audit Program Manager (Remote)
Reports to: Regional Operations Director
About the Responsible Business Alliance (RBA): The Responsible Business Alliance (RBA) is a non-profit coalition of leading companies dedicated to advancing responsible business conduct in global supply chains. The RBA has a Code of Conduct and a range of programs, training and assessment tools to support continuous improvement. The RBA has a global footprint, with offices in North America, Europe and Asia. The RBA and its Responsible Minerals, Labor and Factory Initiatives have more than 600 member companies with combined annual revenues of greater than $8 trillion, directly employing over 85 million people, with products manufactured in more than 120 countries.
Position Overview: The Operations Audit Program Manager is responsible for end-to-end management of all audits conducted within an assigned geographic region—across all schemes, audit types, and program requirements. This role oversees every transactional and operational component of the audit lifecycle, including bidding, contracting, allocation, documentation flow, auditor coordination, and auditee readiness. The Regional Audit Program Manager ensures high-quality, consistent audit execution that aligns with organizational standards and contributes to continuous improvement in audit governance.
Scope of Responsibilities:
- Audit Planning & Coordination: Manage the full audit lifecycle for all audits in the region. Determine audit scope and allocate audits to approved audit firms. Coordinate with audit firms to select qualified auditors. Be the regional point of contact for audit firms.
- Transactional Audit Operations: Lead scoping, bidding, contracting, and related documentation management. Maintain accurate audit management system updates.
- Responsible for monitoring daily audits and effectively managing the staff to ensure smooth workflow, high performance, and adherence to operational standards.
- Training: Provide audit firms with training, planning, and survey materials.
- Auditee Readiness: Work with auditees to assist is preparedness for audits and closure audits and serve as the primary auditee contact during a live audit
- Audit Firm Capacity Engagement: Manage audit firm capacity in the region. Maintain accurate regional auditor lists. Review audit requests and create a forecast for each regional partner
- Audit cycle-time: Be responsible for the cycle-time of audits in the region. Monitor timelines and escalate issues, ensure timely re audit initiation, track performance KPIs.
- Stakeholder Management & Communication: Maintain communication with audit firms, auditees, and internal teams. - Support training content and process updates.
Experience Required:
- Proven experience in social auditing, with at least 3-5 years in a audit management role
- Proficient in audit strategies and principles
- Experience managing audit firms, auditees/customer escalations
- Proactive, self-motivated team player
- Strong organizational skills and attention to detail with high standards for work products
- Ability to handle multiple projects with competing deadlines
- Excellent verbal and written communication skills
Experience Desired:
- Fluent in English with the ability to speak, read, and write
- Ability to speak conversational Mandarin
- Expertise in the Microsoft suite including Word, Excel, and PowerPoint
- Industry or association experience
Other Pertinent Information:
- Location – Asia: China or Taiwan preferred
- Anticipated start date: This position is available immediately and interviews will take place until the position is filled
- Salary commensurate with experience and region. RBA provides competitive benefits, including paid time off, travel, and medical insurance coverage
- Preliminary interviews will be video-based using Microsoft Teams
- Interviews will start on a rolling basis as qualified candidates are identified
Interested Candidates should apply via LinkedIn and include:
- Resume & Cover Letter (indicate why you are interested in the position, salary requirements, and starting availability) Upload as one attachment.
RBA Commitment
The RBA is committed to creating a diverse work environment. We strongly encourage applicants from varied backgrounds to apply. At the RBA we aspire to be an employer of choice where a mix/range of talented individuals contribute to the team and do their best work.
RBA is an Equal Opportunity Employer, dedicated to a policy of non-discrimination in employment on any basis. All applicants will be considered for all positions on the basis of qualifications and without regard to race, color, religion, sex, national origin, age, marital status, veteran status, disability, sexual orientation, and any other legally protected status.
