Associate Specialist (CS)

Key Responsibilities

Quotation & Order Processing

• Prepare, revise, and follow up on quotations based on sales or project requirements.
• Verify the completeness and accuracy of quotation details to ensure compliance with internal procedures and customer requirements.
  
  

System & Data Management

• Maintain and update customer, project, and quotation data in internal systems.
• Regularly update project status to support on-time project execution.
• Ensure data accuracy, consistency, and compliance with internal control standards.
  
  

Customer Service & Internal Coordination

• Respond to customer inquiries via phone or email with professional and prompt support.
• Act as a communication bridge between customers, sales teams, and internal departments to ensure smooth information flow.
  
  

Process Improvement & Administrative Support

• Assist in reviewing and improving operational processes to enhance overall team efficiency.
• Handle additional administrative and project support tasks as assigned by supervisors.
  
  

Desired Qualities

• Detail-oriented and organized, comfortable with complex documentation
• Proficient in system operations and adaptable to new tools
• Strong communication skills and customer-focused mindset
• Ability to multitask and work under pressure
  
  

Work Area: Sales, Customer Services & Training Management

Country/Region: Taiwan

Job Location: Taipei

Working Model : Onsite

Employment Type: Full time / regular

Company: TUV SUD Asia Ltd.

Org Unit Code: CS

Requisition ID: 8081