Job Description
Build a healthier and more sustainable future for everyone.
About the Role
Process new business, renewals, and change request from group policy holder as per stipulated benchmark and requirements.
1) Core Responsibilities
To process member enrolment for all customized policies.
This includes member enrolment, termination and change with quality checking.
To handle email correspondence between HK processing team and client within stipulated timeline to maintain client management.
Ensure meeting personal quality, productivity, turnaround time, and attendance benchmark.
Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and/or other requirements.
2) Administrative Procedure Review
Assist in reviewing necessary documents and review procedures to enhance controls and efficiency
On-time identification of errors, delays or any other problems, with subsequent diagnosis & resolution via corrective and preventive measures
Work as a module owner and lead projects where necessary.
3) Other ad hoc task
Perform other responsibilities and duties periodically assigned by supervisor in order to meet business requirements.
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About Company