Associate, Enterprise Ops Administration

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

The Executive Administrative Assistant plays a vital role in supporting enterprise operations through a combination of administrative, logistical, and process-oriented responsibilities. This role ensures the smooth execution of day-to-day business functions and supports leadership teams by managing essential services and operational workflows.

Key Responsibilities:

• Calendar & Event Management: Plan, organize, and manage senior-level meetings and events from start to finish, including scheduling, reserving meeting space, ordering catering, planning dinners, developing and managing agendas, and preparing materials. Includes logistics for large-scale gatherings.

• Travel & Expense Management: Book flights, handle hotel reservations, manage refunds and credits, and navigate cancellation policies. Create comprehensive travel packages with minimal instruction and prepare accurate, timely expense reports in compliance with company policies.

• Executive Communication: Draft and edit communications on behalf of executives, ensuring clarity and professionalism in all internal and external interactions.

• Administrative Support: Provide proactive administrative assistance, including conflict resolution, attention to detail, and coordination of complex tasks such as high-level executive support and large-scale event planning.

• Schedule Management: Manage executive calendars independently, making decisive scheduling decisions and prioritizing time allocation to high-impact areas.

• Task & Initiative Tracking: Assist in tracking organizational action items and the status of ongoing tasks and initiatives.

• Team Collaboration: Build strong working relationships with team members and stakeholders, offering proactive support and effective communication.

• Confidentiality & Compliance: Safeguard sensitive and personal information, maintain confidentiality, and adhere to Kyndryl policies and guidelines.

• Ownership & Flexibility: Take ownership of additional assignments as needed, demonstrating adaptability and initiative.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here

Who You Are

We are looking for a proactive and collaborative professional who brings not only technical expertise but also a passion for continuous improvement and service excellence. If you thrive in dynamic environments and enjoy solving complex challenges, we'd love to hear from you.

Required Skills and Expertise

• Strong oral and written communication skills in English.

• Ability to work effectively while maintaining a professional attitude and demeanor.

• Continuous commitment to delivering high levels of client satisfaction.

• Technical proficiency and advanced administrative skills.

• Professional telephone/video/chat conversation etiquette.

• Proficient in Microsoft Office 365 (Word, PowerPoint, Excel), Microsoft Teams & Copilot.

• Safeguard sensitive and personal information, adhering to Kyndryl policies and guidelines.

• Capability to adapt and facilitate change management with an open-minded mindset.

Preferred Skills and Expertise

• Minimum 2-3 years of experience in a business environment.

• Record of sustained outstanding performance supporting C-suite executives or leading impactful projects.

Being You

The Kyn in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.

What You Can Expect

Your career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.

From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact Join us and help shape what's next.

Get Referred!

If you know someone that works at Kyndryl, when asked How Did You Hear About Us during the application process, select Employee Referral and enter your contact's Kyndryl email address.