Associate Director, Total Rewards Delivery EMEA

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Key responsibilities include:

• Engage and lead a team of Compenstion and Benefits specialists whosupport execution of global and in-country Compensation,Benefits and Retirement programsacross the region
• Build and maintain best-in-class, standardized processes and develop supporting process documents, process maps and standard operating procedures
• Proactively identify trends in escalations, measure SLAs and KPIsusing data and analyticsand recommend process improvements or policy adjustments to enhance service delivery.
• Serve as the final escalation point for high-impact or sensitive employee benefits inquiries that require in-depth analysis and resolution. Act as a liaison between team members, vendors, HR teams, and leadership, ensuring concerns are addressed with efficiency, accuracy, and empathy.
• Partner with HR leaders through regular interlocks to track progress and performance and identify areas for improvement Provide data-driven insights on compensation and benefits costs, compliance considerations, and evolving employee expectations.
• Ensure alignment with broader Total Rewards COE identifying ways to enhance employee value proposition.
• Ensure compliance with local laws and policies and adhering to data protection and privacy laws
• Partner with the Knowledge team to develop and maintain HR knowledge articles to communicate process changes and strengthen process knowledge for HR community, managers and employees related to Total Rewards
• Champion the interests of both Kyndryls and the organization, balancing the needs of each to deliver a top-tier service experience

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Required Technical and Professional Experience:

• 8- 12 years in Total Rewards management, with at least 3 years in a leadership role
• Strong understanding of Global Total Rewards principles, practices, and trends and understanding of multi-country tax, compensation, and regulatory environments
• Proven track record in executing global Total Rewards programs including pay and performance cycles, benefits and retirement program administration, Reporting and compliance etc.
• Experience in organizational design is preferred
• Experience managing cross-functional, geographically dispersed virtual teams
• Ambitious, pragmatic, high-energy, and collaborative. Bold with good judgment, comfortable with risk-taking, and adaptable. Ability to challenge, listen to others, and embrace feedback.
• Strong communicator with problem-solving abilities and a track record of leading teams through change and growth. Proven ability to mentor, coach, and build high-performance teams.
• Ability to work with all levels of partners, adapt quickly to changing priorities and business needs, and influence to build consensus.

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learningprograms give you access to the best learning in the industry to receive certifications, includingMicrosoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked How Did You Hear About Us during the application process, select Employee Referral and enter your contact's Kyndryl email address.