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About the Role
The Associate Director, Portfolio Management drives delivery of the Future of Work (FoW) transformation for assigned LBUs, operating as the day to day interface between the Transformation Office, Group Functions, and local markets. The role owns portfolio outcomes within scope, ensures disciplined governance and reporting, and represents the Transformation Office in LBU SteerCos where assigned.
It provides end to end visibility of initiative status, risks, interdependencies, and benefits conducts strategic challenge appropriate to the portfolio and leads structural interventions commensurate with scope.
The role also coordinates SME support (including GenAI/Agentic AI initiatives with GIO) to accelerate value
Roles & Responsibilities
Define Project Portfolio Scope, Benefits and Monitor Performance
- Define scope and articulate book of work based on business value creation in collaboration with Function sponsors and owners
- Assess portfolio readiness and viability by evaluating the people readiness in terms of capability and capacity needs, delivery timelines, investment levels, KPIs, and projected benefits prior to execution, ensuring portfolios are positioned for successful outcomes.
- Identify and manage crossfunctional dependencies and constraints, providing strategic steer to address structural challenges and optimise portfolio sequencing and delivery.
- Proactively identify potential risks as early as possible to provide recommendation on addressing potential challenges on portfolio performance by leveraging personal expertise and Group Office (GO) capabilities to remediate
- Provide objective challenge on KPI and benefits contribution, identifying potential adjustments, constructively challenging assumptions, and driving remedial actions with accountable owners.
- Monitor portfolio execution and value realisation, and perform deep dive where benefit/initiative outcomes fall short to identify actions to close gap
Communications & Stakeholder Alignment
- Develop progress update pack (at least on a monthly and quarterly basis) to Group and LBU Senior Executives with clear and crisp messaging
- Drive change management initiatives across functions to ensure awareness and fluency of AI in daily work activities
- Represent the Group Office in LBU governance forums, including LBU SteerCos and RCE meetings, driving alignment between Group and LBU stakeholders on RCE priorities, direction, and delivery expectations.
- Surface priority focus areas across strategic portfolios for Workstream Leads, KPI Owners, and LBU accountable executives, strengthening focus on KPI delivery and benefits performance.
- Collaborate and coordinate with various workstream owners to provide consolidated updates on Future of Work transformation progress across Group and LBUs, ensuring transparency, consistency, and clarity for senior stakeholders.
Minimum Job Requirement
- Undergraduate degree in Information Technology (IT) or related discipline
- Minimum 8 to10 years experience in IT Programme management, technology transformation or IT consulting, with a strong track record of delivering complex, large-scale initiatives in a multinational environment
- Significant demonstrable experience leading IT project deliveries in a multi-national organization or a top-tier management consultancy, operating across multiple geographies and stakeholder groups
- Experience within the insurance and/or financial services industry is strongly preferred, particularly in the context of enterprise transformation programmes.
- Proven excellent verbal and written communication skills, with demonstrable experience in presentation to group senior executive stakeholders
- Strong analytical and problemsolving skills, enjoy details, with the ability to exercise sound judgment in complex, ambiguous, and fastmoving environments.
