Associate Director, Employee Experience

The Company

At WTW (NASDAQ: WTW), we provide data-driven, insight-led solutions in the areas of people, risk and capital. Leveraging the global view and local expertise of our colleagues serving 140 countries and markets, we help you sharpen your strategy, enhance organizational resilience, motivate your workforce and maximize performance.

Working shoulder to shoulder with you, we uncover opportunities for sustainable successand provide perspective that moves you.

Learn more at wtwco.com.

The Business

Our vision is to be the leaders of Employee Experience (EX) based on the evolving market needs and where we have unique capabilities to be the best owners. Our strategy's success is centred on these areas in a way that differentiate our brand in the market, and is scalable to drive investments internally and, overall, enhance growth and profitability. We see a heightened demand across several important EX products and services, specifically culture and behaviour change, technology and digital solutions insights, and Ex strategy. As our clients continue to undergo their own changes and transformation, these solutions are central to our future success. These are also areas that, with focus and ongoing development, we are primed to own, continue to invest in and grow our capabilities.

The Role

This is an exciting opportunity to join our business in Taiwan and help grow our EX solutions. The focus is on delivering a range of solutions to clients that drive culture and behavior change and create powerful employee experiences. It will include leading sales and client delivery. It is an important role in a growing solution areas in Taiwan with a team of passionate colleagues and leading IC and digital tools.

You will have demonstrated an ability to build deep, enduring relationships, design and articulate compelling EX and change strategies, and architect specific solutions that draw on deep expertise (your own and others). You are comfortable working with a suite of strategic advisory and digital solutions. Part strategist, part technologist, part sales leader, part solution architect and part team orchestrator, this role is focused on opportunities to elevate EX and put those ideas into action.

The role has three primary focus areas:

1 . Client Solutioning. The focus will be, at least initially:

• Employee Insights - including a range of leading survey solutions, digital focus groups and other employee listening solutions.
• Organization Development / Change Strategy including Change Management (e.g. designing Total Rewards and Wellbeing change programs), Organization / Culture Transformation and HR / EX strategy (including Employee Value Proposition / Employment Brand).
• Talent Assessment /Leadership Development including the full range of assessment solutions and extended leadership impact and talent management services

2 . Market Development. Close collaboration with local leaders to define and shape go-to-market plans and priorities, including market and competitor analysis, client targeting, account planning and sales execution.

3 . Capability Development. Identifying, upskilling and mentoring colleagues whom are bringing our solutions to market to support clients and market growth.

The Requirements

• Proven business development, sales and client management skills.
• Master's degree in industrial-Organizational Psychology or related field
• A strong understanding and minimal 10+ years experience of the employee listening, EVP design, Leadership Development, (Total Rewards)Change Management / Communication and Organizational Development (OD) market
• Strong drive and motivation to achieve results, deliver commercial targets and build market share.
• A thought leader with outstanding written and oral communication skills.
• Ability to influence senior management and boards and work across all levels of an organization.
• Demonstrating a collaborative business style to introduce new value added services internally and to clients.
• Demonstrates commitment to quality and continuous improvement.
• Ability to travel and work extended hours as needed.

WTW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, age, protected veteran status or status as an individual with disability. All qualified applicants will not be discriminated against on the basis of disability.

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