Associate Director, Data Analytics and AI
Job Description
Innovate and shape what comes next.
About the Role
A key member of our Analytics team who will strongly influence business decisions by helping to develop and institutionalise a data-driven approach across the organisation. The incumbent will work closely with business units across Asia and other functions in the Group office including Marketing, Distribution, Strategy, Propositions, Digital and Operations. His/her primary role will be the development of AI and machine learning solutions across multiple business applications - including but not limited to, improving customer acquisition and engagement, claims management, distribution performance, and fraud detection.
Drive analytics innovation by keeping abreast of industry's trends, evaluating and adapting new and improved data science approaches for the business.
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Key Skills
About Company
Skills:
Service Design, Change management, Dashboards, Mobile app experience, Segmentation, Roadmap management, Responsible customer engagement, Digital product strategy, User experience principles, Performance Measurement, Agile delivery, customer analytics, Test-and-learn methods, Journey Mapping, Backlog prioritisation, Vendor governance, Voice-of-customer insights, Practical AI applications, Post-launch optimisation, Stakeholder Management, Executive communication, Personalisation
Skills:
Apis, cloud integration, modern engineering stacks, product quality frameworks, Emerging Technologies, AI-enabled applications, benchmarking approaches, metrics design
Skills:
Python, Sql, Statistical Modelling, exploratory analytics, ontology-based knowledge management, Quantitative Analysis, AI agent development, generative AI, Simulation