Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.
We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.
At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.
We are excited to invite dynamic individuals to join our team in Taiwan as a Customer Education and Training Manager. In this influential role, you will be the driving force in creating training initiatives, fostering strong connections with Healthcare Professionals (HCPs), and driving a sustainable engagement plan aligned with our strategic vision.
Key Responsibilities
- Collaborate with key internal and external stakeholders to develop and implement training strategies aligned with company objectives for impactful business results.
- Analyse market trends and HCP needs, identifying training opportunities that support the growth of Galderma's aesthetic products.
- Develop and execute comprehensive training programs based on Galderma's guidelines, equipping HCPs with essential knowledge and skills.
- Lead engaging and impactful training workshops and events for HCPs, emphasizing product knowledge, treatment techniques, and effective communication.
- Continuously evaluate training program effectiveness, making necessary adjustments to maximize engagement and achieve optimal learning outcomes.
- Build and maintain strong relationships with HCPs, collaborating with sales and marketing teams to implement a comprehensive HCP engagement plan, fostering loyalty, advocacy, and long-term partnerships.
Skills & Qualifications
- Bachelor's degree in marketing, science, or a related field
- 5+ years experience in the healthcare, aesthetic, or pharmaceutical industry is highly preferred.
- Strong presentation and facilitation skills, with the ability to engage and inspire audiences.
- Exceptional interpersonal and communication skills to foster connections with Healthcare Professionals (HCPs) and establish seamless collaboration within cross-functional teams.
- Track record of effectively analysing market trends, identifying training needs, and crafting impactful training programs.
- Goal-oriented mindset, with a keen focus on achieving business objectives through strategically designed training initiatives.
What We Offer In Return
We are committed to providing a competitive and attractive salary package along with addition benefits such as:
- Employee recognition and rewards
- We plan to set you up for success
You will also be working for an organisation that embraces diversity & inclusion. We believe we deliver better outcomes by reflecting the perspectives of our diverse customer base.
Next Steps
- If your application is successful and your profile is a match, our recruiter will reach out to you directly and engage you in the first conversation regarding this role.
- The next step is a face to face conversation with the hiring manager.
- The final step is a panel conversation face to face with the General Manager.
Our people make a difference.
At Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do
