About us
Chaucer is a leading insurance group at Lloyd's, the world's specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups.
Headquartered in London, with international hubs in Copenhagen, Dubai, Miami, Dublin, Singapore, Sydney and Bermuda, to be closer to our clients across the world. To learn more about us please visit our website www.chaucergroup.com
Job summary
Based in Singapore, participate in a dynamic Marine underwriting environment focused on Cargo, P&T, Specie and Hull, and contribute to the team delivering on its business plan with a regional ASEAN and broader Asia focus.
Main duties
Underwriting
- Assist in the review of new and renewal risks including slip analysis, perform rating analyses, contract certainty review and undertake premium monitoring
- Assist in PML analyses in conjunction with the modeling/aggregation team
- Monitor risks written and due for renewal.
- Prepare reports and statistical information as required by the underwriters.
- Assist with the developments and enhancements of underwriting systems where applicable, e.g.: new and/or enhanced benchmarking models, etc.
- Liaise with brokers and develop good working relationships with broking and support teams.
- Assist in the preparation of slips for peer review & liaise with peer reviewer as and when required.
- Use market, industry and other sources to enhance awareness of technical factors and developments relevant to portfolio underwriting across Cargo, P&T, Specie, Hull and the wider marine insurance market.
- Attend market risk presentations and market body meetings as and when required
- To keep abreast of underwriting related issues including legal developments
- Underwriting in line with current letter of authority issued by CSL compliance
- Liaise with other business areas within Chaucer as required including claims, internal risk review, actuarial etc. as required.
- Work in close collaboration with the Marine Global team in London, including subject matter experts, supporting referrals and drawing on specialist expertise to ensure the highest underwriting standards are maintained.
- Work with and support the Singapore Marine Class Underwriter to identify and develop regional business opportunities across Asia.
Underwriting Operations
- Policy Data Capturing: Ensure accurate policy data capture and input into underwriting systems. Responsible for ensuring account administration pre and post bind, maintenance and monitoring is up to date and accurate in Charisma.
- Premium worksheet verification: Verify premium worksheet accuracy as this has downstream impact on credit control and premium matching.
- Closings/Statements: Vet closing details and ensure any necessary Charisma amendments are made. File all Closings/Statements accordingly.
- Credit control: when escalated to underwriting team, liaise as required with brokers and finance in all respects to ensure accurate collection of premium and recording in Charisma.
Regulatory responsibilities
- Manage the relationships with Customers, Agents and Service Providers:
- Advise, assist and service customers on insurance and risk matters to promote customers satisfaction;
- Foster positive relationships with Customers and attain an understanding of their needs;
- Ensure that Customer Complaints are promptly identified, recorded and referred as appropriate; and,
- Ensure that the principles of Treating Customers Fairly are upheld by Agents and Service Providers.
Our requirements
Relevant experience
Essential
- Knowledge of the Lloyd's & / or Company Market
- Knowledge of Marine Cargo, P&T, Specie Industry, Marine Hull practices and procedures
Desirable
- Experience working in insurance/reinsurance company in similar capacity
Technical skills
Essential
- Excellent knowledge of Microsoft Word, Excel, Outlook, Powerpoint, Teams.
- MS Windows operating environment
- Nitropro and Adobe
Desirable
Education & Experience
Essential
- Degree
- Dip CII or equivalent and working towards ACII
- Minimum 3 years relevant experience
Desirable
- ACII or equivalent accredited
Personal skills
- Well presented and business-like
- Professional outlook
- Flexible at all times
- Very good interpersonal skills
- Excellent organisational skills
- Excellent communication skills with the ability to liaise at all levels
- Work as part of a team
- Adapt to a pressured environment
- Self motivated
- Capable of working to a timetable when required
Why Join Chaucer
Chaucer is a leading global insurer operating in both Lloyd's and company markets, helping industries worldwide manage risk-from nuclear, shipping, manufacturing, and property. Headquartered in London, with offices in Copenhagen, Bermuda, Sydney, Ireland, Miami, Dubai, and Singapore, we're close to our clients wherever they are.
We have shown strong financial success with our Gross Written Premiums growing from $1.4bn in 2019 to $3.5bn in 2024. Backed by strong teams, platforms, and client relationships, Chaucer is poised for continued success.
We offer:
A flexible hybrid work model that supports individual and team needs.
A diverse, inclusive culture that values people for who they are.
Extensive, non-contributory benefits, including medical, life, and pension cover, flexible holidays, and wellbeing support.
