Revenue management by maintaining accuracy and overseeing the distribution strategy of the hotel and manage day-to-day yield operations.
Setting Pricing Strategies to determine and set competitive room rates to stay in the limelight and earn higher revenue.
Monitoring competitor performance Effective yield management Initiating promotions to generate business at key times.
Optimize and expand distribution partnerships and yield management through Third Party Internet (TPI) / Online Travel Agent (OTA) website and own Global distribution System (GDS).
Understand the Sales/Reservation flow and various booking channels, which would be key to correlating to area of performance management (Revenue generating and performance reporting).
Maximize room revenue through both average room rate and occupancy percentage through efficient Revenue Management processes.
Maintain all pricing within Opera PMS and third-party distribution channels.
Ensure that price parity is maintained through all third-party distribution channels.
Ensure correct rate positioning is achieved across all market segments for rooms.
Compile and communicate clear and concise pricing policies for all current pricing and packages.
Stay updated with market trend and new revenue tools and or software applicable for serviced suites to improve seamless connectivity with partners.
Submit RFP for Travel Consortia. Support Sales in Corporate Rates Loading.
To conduct regular audits to ensure that all channels of distribution are managed in accordance with strategies and guidelines.
To prepare analysis and reports on rate and inventory management and strategy effectiveness on all on-line sales strategies including scheduled and ad-hoc reports.
Recognise and correct any rate parity issues with internet booking sources and Best Rate Guarantee claims.
To propel key market strategies by identifying opportunities for incremental revenue through analyses, supporting tactics to include the establishment of differential pricing based on market segments, demand, positioning, etc.
To ensure competitive research and market intelligence through to the setup of a system of competitive price shopping, continuous monitoring of competitor performance, strategies, demand, supply etc.
To ensure that all channels of distribution - l.e, direct sales, GDS, and the internet - are fully optimized without any conflict in distribution, representation and positioning.
To ensure the hotels data set on CRS, GDS, PMS, S&C System and RMS remains current and correct.
To direct reservations by training pertinent departments on revenue management techniques and its execution, managing reservations goals, and providing daily/weekly selling guidelines/strategies for agents and pertinent accounts,
To drive revenue management culture throughout the hotels, by educating hotels staff on Revenue Management concepts and techniques (overselling. pricing, upselling, etc).
To assist the Director of Sales & Marketing in review of monthly forecast, reporting and annual sales budget for senior management approval.
To assist the Director of Sales & Marketing in exercising all reasonable care in safeguarding the hotels and the hotel's propriety information.
To aid in the department's administrative tasks and ad-hoc project processes.