Assistant Manager, IT

This is a fixed-term contract position of minimum 2 years with possibility for renewal subject to organization needs and individual performance.

Responsibilities:

• Assist the Manager to perform requirements assessment, solution design, development, implementation, quality assurance and product commissioning
• Act as project manager of Airport Services Team to monitor and control on project execution and perform project management of systems extension to 3RS and drive the project team to achieve defined project goal on time and within budget
• Liaise and coordinate with a diverse range of internal and external stakeholders, contractors and suppliers in relation to planning, project management and support functions
• Provide technical collaboration and consultation for internal users related to airport and passenger systems
• Develop user requirements specifications, functional design and specification for contractors based on business requirements
• Develop project implementation plans, work breakdown structure and manage data, reports and related information to facilitate project administration and contract compliance
• Perform project support and administration to assist in meeting agreed project objectives, service delivery standards and timelines, stakeholder expectations and user requirements
• Supervise different contractors on performing FAT, SAT and UAT
• Monitor the performance of responsible application systems to identify areas of possible enhancement and close out outstanding system issues by implementing fixes or upgrades
• Ensure smooth transition of system operations by providing instructions and expert advice to first level support staff

Requirements:

• Degree in Information Technology, Computer Science or related disciplines
• A minimum of 6 years relevant working experience in which at least 4 years experience in Project Management and Stakeholders Engagement
• Possession of Project Management Professional (PMP) certification and/or Information Technology Infrastructure Library (ITIL) certification is preferred
• Proven application development and support experience in large scale, mission critical systems
• Working experience in airports and aviation industry is preferred
• Excellent communication and presentation skills with all levels of the organization
• Excellent analytical and problem solving skills
• Good command of spoken and written English and Chinese, including Putonghua