Assistant Manager, Higher Education

• HE Programme Delivery: Administer support systems and delivery operations. Ensure that the Learning Management System is set up in accordance to procedures and take corrective actions to remedy deviation from standards.
• Operation Coordination with Partners and Head of Programmes/Academics: Maintain good relations with partners on data transfer, review of operational concerns, resolve pertinent issues and suggest improvements.
• Communicate: timely updates and changes to key stakeholders including students and staff. Organise events to host partner visits and facilitate interaction with students.
• Lecturer Management: Liaise with the academic staff to confirm the deployment of qualified lecturers. Ensure quality teaching is provided to students.
• Process Innovation: Spearhead digitalisation and automation initiatives for the department.
• Budgeting and Resource Allocation: Ensure accuracy in budgeting.
• Class Scheduling and Assessment Management: Work with internal departments on class scheduling and assessment management plans.
• Marketing and Recruitment: Engage and support colleagues in Student Recruitment Group (SMR) with marketing and recruitment efforts. Ensure that all marketing collaterals and website are updated.
• People Management: Deploy and supervise work teams to achieve their goals.
• Programme Review: Follow through changes (system setup, etc) for Programme reviews (internal and external).
• Regional market experience is added advantage

Requirements:

• Bachelor's Degree with at least 5 years of working experience 
• Familiar with the higher education industry will be an advantage
• Excellent communication, interpersonal and presentation skills 
• Team player with good leadership skills and able to work through people 
• Resourceful, self-driven, independent, and confident 
• Strong analytical and critical thinking skills 
• Adaptive to change, able to work under pressure and committed to meeting deadlines 
• Strong command of written and spoken English 
• Able to converse with Chinese /Mandarin-speaking stakeholders like students, parents, etc.