Assistant Manager, Digital Learning & Product Operations

Key Job Purposes

We are seeking a highly organized and detail-oriented Product Management Coordinator to support the product team in executing strategic initiatives, improving operational efficiency, and ensuring smooth cross-functional collaboration. This role acts as a critical link between product management, marketing, customer care and logistics teams to deliver high-quality products on time and at scale.

Summary Of Functional Duties & Responsibilities:

Learning Management System (LMS) Tasks:

• Transfer script to audio voice-over using software
• Convert PowerPoint Slides into LMS format
• Test LMS functions
• Create LMS course using given material as per instructed standard
• Assist with registration and enrolment of learning modules to participants
• Generate monthly report on LMS progress by country

Product Management Coordination Tasks:

• Support product managers in planning, prioritizing, and executing product roadmaps
• Coordinate product lifecycle activities from ideation through launch and post-launch optimization
• Track deliverables, timelines, and milestones to ensure on-time execution
• Maintain and manage product documentation together with BU Specialist
• Coordinate with other internal departments (supply chain, regulatory etc) to ensure smooth execution of product management operations
• Assist in planning and executing product launches
• Execute document requests and ensure correct data entry in a timely manner
• Ensure clear communication of priorities, changes, and timelines across stakeholders

Other Tasks:

• Monitor product and operational KPIs and prepare reports as needed
• Identify bottlenecks in workflows and implement process improvements
• Data management:
• Product license and installation database
• Customer information updates
• Gather needed information to support and speed up internal processes
• Fill out internal documents and forms correctly and promptly

Job Requirements:

• Diploma or Above
• 3-6 years of experience in product operations, project management, or product coordination
• MS Word, Excel, PowerPoint, outlook, Teams
• Strong written & verbal communication
• High level of planning and execution skills
• Enthusiastic, self-starter with strategic focus, positive thinking
• General working attitude focused on Integrity, Customer-focus, Accountability, Respect, & Excellence
• Product management experience with MNCs
• Project management experience and Microsoft Planner knowledge