Assistant Manager, Community Engagement and Education

Responsibilities:

• Assist in the preparation of effective community engagement tactics and action plans, including stakeholder mapping, engagement planning, issue anticipation, as well as the delivery of community engagement programmes, for corporate-wide initiatives, policy reviews and district-based urban renewal programmes.

• Develop and maintain a vibrant liaison network with various stakeholders, including but not limited to Government Departments, Legislative Council Members, District Council members, professional bodies, interest / concern groups, NGOs and other stakeholders concerned.

• Responsible for the production of communication materials which address stakeholders concerns and foster mutual understanding between the Authority and the local communities

• Perform daily monitoring and analysis of social media sentiment proactively identify emerging issues and provide actionable insights/recommendations to management .

• Coordinate with internal divisions and external stakeholders to develop timely, coordinated and sensitive responses to enquiries, complaints, petition, and emerging issues.

• Undertake any other duties and ad-hoc tasks as assigned by supervisors to meet business and operational needs

Requirements:

• Degree holder in Public Administration, Communications, or related fields

• Minimum 5 years full-time experience in related fields, experience in stakeholder and community engagement work will be an added advantage

• Experience in liaising with Government Departments, Legislative Council, District Councils or NGOs in Hong Kong is highly preferred

• Strong interpersonal, problem-solving, and stress management skills ability to work independently under pressure

• Strong public affairs acumen with sound logical thinking and project management skills

• Good oral and written communication skills in English and Chinese, proficient in Putonghua is an advantage

Closing Date of Application:

17 September 2026