Work closely with cross-functional stakeholders & partners to analyze current airport business and operations to identify and prioritize the use cases for process optimization via digitalization
Act as project manager of various initiatives to implement the digital products for the HKIA, manage solution partners to ensure the deliverables with good quality, within schedule and approved budget using different project delivery methodologies
Act as AI/GenAI/Agentic AI product manager to lay out the digital journey by managing the planning, architecture and design, activities and quality related to but not limited to AI/GenAI/Agentic AI products to improve airport productivity and services
Participate in technical design process, reviewing the technical designs and documents provided by partners, provide constructive suggestions and insights to ensure they align with the project objectives and goals of the solutions
Work closely with cross-functional leaders and peers from other departments to quantify the cost and benefits of digitalization by working out the objectives, approaches, level of digitalization, expected outcomes and benefits
Work closely with ITD governance parties (e.g. Enterprise Architecture, Cybersecurity, Infrastructure) to ensure solution architecture and design, and implementation compliance with AA standards, regulations and industry best practices
Monitor and evaluate the performance of AI/GenAI/Agentic AI solutions and collaborate with internal/external teams and business partners to identify continuous improvement opportunities and enhance the product
Keep the innovation mind-set. Conduct market research and study to stay updated on latest technologies and best practices related to but not limited to AI/GenAI/Agentic AI
Requirements:
Degree holder in Computer Science, Engineering, Information Technology, Big Data Analytics, Artificial Intelligence or related disciplines with at least 6 years of IT experience, of which at least 3 years in project or product management role with end-to-end product delivery including solution design, business analysis or similar experience
Project Management Professional (PMP) certifications, Agile Scrum Master certifications, Business Analytics, Design Thinking or equivalent certifications preferred
Hands-on experience in solution delivery using waterfall, agile or hybrid model with strong business analytics and documentation skills using relevant tools such as JIRA, Confluence, etc.
Hands-on experience in cloud-based, on-premises and mixed technical design, implementation and support of AI, GenAI and/or Agentic AI solutions is preferred. Knowledge of model fine-tuning and evaluation techniques, agentic harness engineering would be an advantage
Experience in AI/GenAI/Agentic AI tools in the market such as productivity tools, image/video/audio generation tools/solutions, coding assistance tools, autonomous agents, etc. would be an added advantage
Mature, self-motivated, customer-oriented with excellent communication and project/product management skills, strong analytical and problem-solving skills
Detail-oriented, well-organized and good time management, open-minded and flexible, proactive with a strong sense of ownership
Strong drive for continuous learning and professional growth, enthusiasm for the latest AI/GenAI/Agentic AI technologies and their applications
Excellent command of written and spoken English and Chinese with knowledge of Putonghua is an advantage
