Assistant Manager, Agency Management

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

We are looking for a highly motivated Senior Officer / Assistant Manager to play a pivotal role in driving the growth and development of our agency force. This is a unique hybrid role that combines strategic support, data-driven analysis, and operational administration. The successful candidate will be the key link between management and our agents, responsible for boosting sales performance, promoting agency related project, and ensuring seamless backend support.

Job Descriptions:

• To assist AMD in conducting agency meeting to present / communicate company strategies
• Act as the primary champion for the company's project including to initiate and organize activities to drive the participation rate of the program
• Clearly communicate the benefits and strategic value of the program to agents.
• Identify and nurture high-potential agents for participation in the program
• Track participation and report on the program's success and impact.
• To organize, develop and drive the agency projects and events including planning, executing and follow through within the defined timeline
• Utilize advanced Power BI, Excel and other AI data analytics tools to monitor and analyze agency sales performance, trends, and key performance indicators (KPIs).
• Generate regular reports and insightful dashboards for management review.
• Identify areas for improvement and provide data-backed recommendations to enhance agency effectiveness.
• Provide daily support (including power point, excel reporting, etc.) on team administration
• Handle ad-hoc administrative tasks as required by the management team.

Job requirements:

• Bachelor's degree in business administration, Finance, Marketing, or a related field
• Minimum 6 years working experience in insurance field
• Experience in agency support or project management
• Proficiency in Power BI, Microsoft Office, especially Excel, PowerPoint, Chinese Word Processing and other AI tools
• Strong analytical and problem solving skills
• Excellent Communication and interpersonal skills
• Good command of both spoken and written English

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.