About ACP Group

For over 26 years, ACP has been a trusted leader inInformation & Communication Technology (ICT) solutions in Singapore.Established in 1997, we partner with Government Ministries, Statutory Boards,and leading enterprises to drive innovation and digital transformation. Ourcredentials include ISO 9001:2015 QMS certification, the Data ProtectionTrustmark, Bizsafe Level 3, and the Total Defence Award. Beyond Singapore, ACPserves regional markets as the Exclusive Distributor for Articulate, Vyond, JetBrains,and Inmagine across the Philippines, Thailand, Indo-China, and Indonesia.Supported by a team of 60+ professionals, we work with renowned organisationssuch as MOE, iMDA, GovTech, GIC, SUTD, SMRT, Lazada, and Carousell. More than atechnology provider, ACP is a forward-thinking partner committed to shaping thefuture of digital innovation.
Role Overview

You will help design and build intelligentworkflow systems that bring together low-code automation, cloud services, andAI capabilities. This role focuses on creating scalable integrations, deployingsolutions on Microsoft Azure, and applying AI-driven features to improveoperational workflows and support better decision-making.

Key Responsibilities

• Design and implement automation workflows using low-code platforms such as Power Automate, Power Apps, or similar tools
• Build integrations across systems and data sources to enable structured data intake and automated processing
• Configure, deploy, and manage cloud-based solutions
• Develop pipelines to ingest, clean, and standardise operational data
• Implement AI-powered workflows using Azure AI services and language models
• Design and refine prompt engineering strategies to improve AI responses in real-world workflows
• Develop evaluation methods to measure AI output quality and alignment with human judgement
• Analyse results and create dashboards or reports to track AI performance and workflow efficiency
• Apply secure deployment and cloud best practices, including secrets management and cost monitoring
• Identify workflow inefficiencies and recommend automation or AI-driven improvements
• Document system architecture, automation logic, and AI evaluation frameworks
• Collaborate with product and UX teams to refine systems based on user behaviour and operational feedback

Expected Outcomes

• Production-ready automation workflows that reduce manual administrative work
• AI-assisted decision tools that improve prioritisation and operational responsiveness
• Scalable cloud-based systems that integrate automation, data, and AI capabilities
• Well-documented solutions that can be maintained and expanded across future deployments

Who We're Looking For

• Curious and eager to learn about AI, automation, and cloud technologies
• Interested in building real-world workflows using tools such as Power Automate, Power Apps, and Azure
• Problem-solver who enjoys improving processes and making systems work better
• Basic exposure to technology, data, or coding is a plus, but not required
• Comfortable learning new tools and systems quickly
• Interested in AI tools such as OpenAI or Claude
• Able to think logically and work with structured processes
• Good communication skills and a collaborative mindset
• Hybrid working arrangement: 1 work-from-home day per week