POSITION OVERVIEW
Aftersales Business Development Executive is responsible for creating effective plans for sale of services, calibration together with modernization & accessories. Aftersales Business Development Executive shall provide techno-commercial consultation on new testing needs & application to existing customers. Aftersales Business Development Executive will support Regional Service Manager in developing & implementing growth initiatives for aftersales service portfolio.
JOB RESPONSIBILITIES
Aftersales Business Growth in Singapore
- Grow service revenue from the installed base in Singapore with main focus: maintenance and service calibration contracts, modernization / upgrade / accessories, increase long-term service contract coverage.
- Regular visit to local customers to build strong customer engagement.
Techno-Commercial Support to sales channel in the region
- Support partners and regional teams in aftersales sales opportunities with: technical quotation, commercial support & negotiations.
Business Development Activities
- Develop regional initiatives for modernization, upgrade, accessories, and service expansion: ownership of lifecycle management of install bases in the region, implement promotional activities for aftersales business for the region.
- Utilizes CRM system to actively manage aftersales opportunities, quotation, pricing etc.
- Map competitor aftersales initiatives to develop competitive ZR value adds services.
- Any other ad hoc duties assigned by Regional Service Manager.
JOB REQUIREMENTS
Diploma or Bachelor's degree in Engineering or a related technical field.
- At least 3-5 years of experience in Sales/ Aftersales of Engineering products.
- Experience in measurement, analytical instruments or materials testing is advantageous.
- Strong communication and presentation skills.
- Passionate towards sales and customer consultations.
- Customer-focused with a strong drive to achieve results.
- Good organizational and time management skills.
- Proficient in Microsoft Office and CRM tools.
- Strong oral & written communication along with presentation skills.
- Travel requirement to local customers in Singapore.
Only shortlisted candidates will be notified.
