Review and process new applications and renewals, ensuring completeness and accuracy in submitted information
Monitor and track payment completions
Respond to applicant enquiries via email and phone in a timely and professional manner
Serve as the primary point of contact for Continuing Professional Development (CPD) programme, liaising with CPD providers on event details and the award of CPD credits
Compile relevant information and recommend CPD credit awards in accordance with established frameworks, for evaluation and approval by committee
Support the delivery of events and programmes
Requirements:
Diploma in Business Administration, Management or a related discipline
Prior experience in membership organisations or professional bodies will be an advantage
Proficient in Microsoft Office applications(Word, Excel, PowerPoint, Outlook)
Strong professional phone and email communication skills
Good interpersonal, communication, and organizational skills
