ADMIN EXECUTIVE

• Order & E-Commerce Management: Process daily orders from retail, wholesale, or online platforms (Shopee, Shopify, supplier portals), verify payment statuses, and coordinate delivery schedules.
• Inventory & Procurement: Monitor stock levels, update product listings, track replenishment needs, and raise purchase orders with suppliers.
• Documentation & Finance: Handle data entry, check invoices, report financial discrepancies, and maintain accurate electronic and physical filing systems.
• Cross-Department Coordination: Liaise between the warehouse, purchasing, production, sales, and accounts teams to resolve fulfilment or delivery issues.
• Compliance & Safety: Track staff certifications such as Food Hygiene Certification (FHC) and Workplace Safety and Health (WSH) requirements, or support HACCP standards.
• Customer Service: Answer client inquiries via email, WhatsApp, or phone regarding products, order changes, or feedback.

Requirements & Qualifications

• Experience: 1 to 2 years of relevant administrative, sales coordination, or operations experience prior exposure to the F&B or food manufacturing sector is an advantage.
• Technical Skills: Computer literate with strong proficiency in Microsoft Office (specifically Excel for inventory and reporting) and familiarity with ERP or e-commerce inventory tools.
• Soft Skills: Strong organizational skills, attention to detail, ability to multitask in a fast-paced environment, and good communication skills.