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Account Manager, SMB

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  • Posted 25 days ago
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Job Description

#GreatMindsDon'tThinkAlike

At Uber, we take pride in our diversity and working environment that sees you as more than just someone who can do the job. We value you as a unique individual who can elevate our organization with a perspective only you can offer. Uber fosters an open culture that encourages everyone to share their thoughts and ideas.

About the Team

Over the past few years, Uber Eats has experienced incredible customer love and acceptance in Taiwan. We started in Taipei and have since expanded islandwide. What began as food delivery quickly evolved into delivering daily necessities.

Taking on challenges is exciting, but doing so alongside talented, driven teammates makes it even better. We amplify your strengths and ensure you can see the impact you make every day. #GoGetIt embodies the attitude and mindset of Delivery at Uber.

Our goal is to grow all sides of our marketplace - merchants and driver partners - so we can provide the best possible experience for consumers while facilitating growth and earnings for our partners.

About the Role

We are looking for an experienced Account Manager to manage SMB restaurant partners.

The core focus of this role is to leverage Uber Eats Martech tools and data capabilities to help restaurant partners grow revenue and optimize operations.

The Experience You'll Bring

Must Have

  • Flexible mindset with a strong inclination to solve problems

  • Willingness to work non-standard hours and remain consistently available to support restaurant partners

  • Strong multitasking ability, with the capability to manage different types of partners while prioritizing effectively

Preferred Qualifications / Skills

  • Excellent communication skills and confidence when engaging with customers

  • Willingness to take on new challenges

  • Detail-oriented with the ability to manage multiple tasks efficiently and set clear priorities

  • Customer-oriented mindset with the ability to understand diverse customer needs and characteristics

More Info

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About Company

Uber

We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything and earn their way. Movement is what we power. It&#8217&#x3B;s our lifeblood. It runs through our veins. It&#8217&#x3B;s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real time. At the incredible speed of now.
The idea for Uber was born on a snowy night in Paris in 2008, and ever since then our DNA of reimagination and reinvention carries on. We&#8217&#x3B;ve grown into a global platform powering flexible earnings and the movement of people and things in ever expanding ways. We&#8217&#x3B;ve gone from connecting rides on 4 wheels to 2 wheels to 18-wheel freight deliveries. From takeout meals to daily essentials to prescription drugs to just about anything you need at any time and earning your way. From drivers with background checks to real-time verification, safety is a top priority every single day. At Uber, the pursuit of reimagination is never finished, never stops, and is always just beginning.

Job ID: 144087825

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