Account Manager - Corporate & Business Accounts

About the role

TADA is looking for an Account Manager to own and grow a portfolio of corporate and business accounts on our ride-hailing platform. You will be the primary relationship owner for B2B clients - managing their onboarding, day-to-day needs, and long-term account health - while handling qualified inbound leads from our Business Development pipeline.

Key responsibilities

• Own a portfolio of corporate accounts (SMEs to enterprise), serving as the primary point of contact for all TADA Business clients

• Conduct regular business reviews with clients, presenting usage data, cost savings, and service performance

• Proactively identify and address client pain points before they escalate into churn risks

• Drive product adoption - ensuring clients utilise the full suite of TADA Business features including billing dashboards, admin controls, and reporting

• Support contract renewals and assist in negotiating commercial terms with guidance from the team

• Qualify and convert inbound leads passed from marketing and BD channels

• Run discovery calls and product walkthroughs tailored to the prospect's industry and use case

• Prepare and present proposals manage the full sales cycle from first contact to signed agreement

• Maintain accurate pipeline records and activity logs in CRM

• Liaise with Operations to resolve service issues affecting corporate accounts

What You'll Need

• Fresh graduates are welcome - we value attitude and coachability over years of experience

• Internship or project experience in sales, account management, client success, business development, or operations is a plus

• Exposure to corporate travel, fleet, logistics, or SaaS environments is advantageous but not required

• Client-first but commercially grounded - genuinely interested in solving problems for businesses

• Readiness to work in a fast-paced, high intensity start-up environment

• A strong sense of initiative with the willingness to go-the-extra-mile for both internal and external stakeholders

• Interest in mobility, tech platforms, or the future of urban transport is a plus

Required Skills and Abilities

• Strong verbal and written communication in English comfortable speaking to procurement managers or office administrators

• Organised and detail-oriented - able to manage multiple accounts simultaneously without losing track of follow-ups

• Comfortable working with data to prepare simple account updates or usage reports

• Basic familiarity with CRM tools or a willingness to learn

How to Apply

• Interested candidates can send your resume to [Confidential Information] with the subject title stating the position applied for.