About Us
Lumen Social is a social-first brand and affiliate TikTokShop Partner, helping consumer brands grow through creator and affiliate partnerships. We work with mainly MNCs, connecting them with the right affiliates and creators to drive real results.
The Role
We're looking for an Account Executive to join our team and be the day-to-day point of contact between our brand partners and our affiliate network. You'll help keep both sides aligned, informed, and moving - from onboarding new brands, to coordinating affiliate campaigns. This is a great entry point for someone who enjoys relationship management, is comfortable juggling multiple stakeholders, and wants to build a career in marketing/partnerships.
Key Responsibilities
- Serve as the primary liaison for a portfolio of brand clients, managing day-to-day communications, campaign updates, and expectations
- Onboard and manage relationships with affiliates/creators, ensuring they have the assets, briefs, and support they need to deliver
- Coordinate campaign timelines between brands and affiliates, flagging delays or issues early
- Track campaign performance and affiliate metrics prepare simple reports and updates for clients
- Help identify and recruit new affiliates/brand partners in line with client needs
- Maintain accurate records and ensure smooth handovers across the team
- Assist with ad-hoc marketing, sales support, or partnership initiatives as needed
What We're Looking For
- Diploma or Degree in Business, Marketing, Communications, or a related field (fresh graduates are welcome to apply)
- 0-2 years of experience in account management, client servicing, marketing, or a similar client-facing role (internship experience counts)
- Strong communication and interpersonal skills - comfortable liaising with both brand stakeholders and affiliates/creators
- Highly organised, detail-oriented, and able to manage multiple accounts/campaigns at once
- Proactive, resourceful, and comfortable working in a fast-paced, social-media-driven environment
- Familiarity with social media platforms and the influencer/affiliate marketing space is a strong plus
- Proficient in Google Workspace/Microsoft Office experience with CRM or project management tools is a bonus
