Join us as a Production Specialist – Digital FX

We're looking for an experienced Production Specialist to support and enhance our critical Digital FX, eTrading and client-facing platforms. This is a highly visible, front-office-facing role where you'll work directly with Trading and Sales teams to ensure platform stability, resilience and performance across our global trading environment.
You'll play a key role in maintaining business-critical systems, driving automation initiatives and contributing to our cloud and AI transformation journey.

What You'll Do

This is a dynamic hands-on role operating within a fast-paced trading floor environment. You'll work closely with business stakeholders, engineering teams and global production support colleagues to provide exceptional service and deliver continuous improvement.

You'll Also Be

Supporting incident, problem and production management to ensure platform stability and service excellence
Providing application support and operational management for Digital FX and electronic trading platforms
Proactively monitoring platform health before APAC market open, enabling early detection and resolution of issues
Working as hands-on Site Reliability Engineer (SRE), to drive automation, toil reduction, observability and other strategic initiatives
Collaborating with engineering teams to support platform releases, upgrades and strategic change initiatives
Contributing to the bank's cloud transformation and adoption of emerging technologies
Investigating recurring incidents and identifying opportunities to improve platform resilience and service quality
Supporting change implementations, including occasional weekend activities where required
Working from the office at least three days per week

The Skills You'll Need

At least 10 years of hands-on experience supporting front-office trading platforms
5+ years of experience working directly with Trading and Sales teams on a trading floor
Proven experience supporting client-facing FX electronic trading platforms, including single-dealer and Digital FX solutions
Strong understanding of low-latency electronic trading environments
Excellent development and scripting skills using Python, Java and SQL
Advanced troubleshooting and automation experience across Unix/Linux and Windows environments
Experience with observability and monitoring technologies such as Grafana, OpenTelemetry, Splunk, Geneos and Corvil
Exposure to cloud technologies and emerging AI capabilities
Strong knowledge of FX and Fixed Income markets, including:

FX Spot, Forwards, Options and NDFs
Bonds and Interest Rate Swaps
Pricing, risk management and electronic trading workflows

Excellent communication and stakeholder management skills with the ability to explain complex technical concepts clearly

Desirable

Professional certifications in Cloud, Python, SRE or automation technologies
Experience with Google Cloud Platform (GCP)
Strong customer focus with the ability to build trusted relationships across technology, business and leadership teams
Experience driving automation, operational excellence and platform transformation initiatives

Production Specialist - Digital FX