Build strong partnerships with global clients, deliver tailored logistics solutions, and shape the future of air freight. Join a dynamic team, unlock new opportunities, and make a real impact at a leading aviation company!

Tasks

What you'll do:

Manage and develop strategic key customer relationships at regional and/or global level
Identify new business opportunities and drive long-term growth
:Develop customer strategies aligned with company objectives
Prepare and negotiate rate offers, Requests for Quotation (RFQs), National Rate Agreements (NRAs), and incentive agreements
Analyze sales and customer data to identify opportunities and improve performance
Act as a key customer contact, providing sales support, consultancy, and tailored solutions
Represent the company at customer and industry events
Manage customer escalations, claims, complaints, and business risks
Monitor Key Performance Indicators (KPIs) and Performance Indicators (PIs) and initiate corrective actions
Collaborate with internal stakeholders and Key Account Managers across regions to achieve business objectives

Requirements

Ideal candidate requirements:

Bachelor's degree in Commerce, preferably in Economics/ Marketing or in Logistics Management. Equivalent relevant experience may also be considered
Minimum 5 years of relevant experience, preferably in the airline, cargo, freight forwarding, or logistics industry
Strong knowledge and practical experience in operational air freight management, logistics, and the worldwide airfreight market
Must possess legal work permit in Singapore or Hong Kong
Proficiency in both written and spoken English
Strong analytical and conceptual thinking skills, with the ability to combine strategic thinking with operational execution
Strong professional sales and negotiation skills
Strong strategic thinking, operational execution, and intercultural awareness
Good knowledge of Business Administration, Performance Management, and Competition Compliance
Advanced IT skills, including Microsoft Office

We kindly request that all applicants submit a CV/Resume and Motivation Letter with their application for this position. Thank you!

Key Account Manager Lufthansa Cargo Asia Pacific