operational improvement , Regression Testing, Change Management, Digital Transformation, Sdlc, Chatbot, UAT Governance, AI-enabled Servicing Solutions, Knowledge Management, Business Requirements Management, Customer Portals, Business Analysis, Implementation Governance, Agency Tools

operations and administration, insurance sales processes, Microsoft Office Applications

System Architecture, Data Integration, Requirements Gathering, Aws Cloud, Data Modeling, Data Governance, Data Management, Profisee, Marketing Automation, Data Quality, Informatica, Apis, Stibo Systems, agile scrum methodologies, MDM platform familiarity, Stakeholder Management, Regulatory Compliance, customer data projects, Business Analysis, CRM, analytics platforms

data warehouses , , BigQuery, Data Management, S3, Data Architecture, Metadata Management, RDBMS, AWS, Etl Tools, Dataproc, Iam, Google Cloud Platform, Lake Formation, Macie, Data Catalog, CloudTrail, Glue, AWS DMS, DLP Solutions, MDM Platforms