〔Job profile〕

The Senior Specialist is responsible for managing and coordinating a portfolio of projects, with a primary focus on clinical service projects (80%), as well as cross-functional operational and product-related initiatives (20%). The role ensures timely execution, effective stakeholder coordination, regulatory compliance where applicable, and successful project delivery.

For clinical service projects, the role coordinates activities from study initiation and contract execution through sample collection, laboratory testing, data delivery, and project closure. The role may also support broader business initiatives, such as cross-functional operational improvements, process implementation, product development coordination, and other strategic or organizational projects.

The role collaborates closely with Principal Investigators, hospitals, Sales, Laboratory, Operations, QA, Legal, Accounting, and other internal and regional teams. As the individual develops greater project management capability and business understanding, the role is expected to gradually take on more complex cross-functional and operational projects beyond clinical services.

The ideal candidate is an effective communicator with strong execution and organizational skills, capable of managing multiple priorities, navigating ambiguity, and fostering collaboration across stakeholders in a fast-paced, cross-regional environment.

〔Key accountabilities〕

1. Leadership

Take ownership of assigned projects and drive progress from initiation to completion
Foster a collaborative and positive working environment across teams

2. Communication

Exhibits high emotional intelligence, with the ability to adapt communication styles to different audiences and needs
Coordinate communication among external stakeholders (e.g. investigators, hospitals, sponsors), and internal stakeholders (e.g. sales, lab, QA, Legal) throughout the project lifecycle.
Facilitate project kick-off meetings, status updates, and alignment discussions
Prepare and deliver project reports and updates to relevant stakeholders

3. Problem Solving

Proactively identify project risks, issues, and bottlenecks
Apply critical thinking to analyze challenges and propose practical solutions
Escalate issues appropriately with recommended action plans
Support teams in resolving operational and project-related challenges

4. Project execution

Lead end-to-end project planning and actively participate in execution to ensure timely, high-quality delivery
Develop and manage project timelines, milestones, and detailed execution plans
Define project scope, deliverables, and timelines with stakeholders while driving execution of key activities
Ensure project execution complies with applicable SOPs, GCP, privacy regulations, and laboratory requirements.
Monitor progress, manage risks and dependencies, and ensure alignment with business objectives through regular stakeholder communication

5. Process Improvement

Identify opportunities to improve project workflows and operational efficiency
Support implementation of standardized processes and best practices
Enhance visibility through improved tracking, reporting, and communication tools
Contribute to continuous improvement initiatives across teams and regions

〔Requirements〕

Essential

(1.) Minimum Bachelor's degree in Life Sciences, Healthcare, Engineering, Business, or related fields.

(2.) 3-5 years of project management experience, preferably supporting clinical research, biotechnology, pharmaceutical or healthcare products.

(3.) Proficient with project management methodologies, tools and software

(4.) Excellent communication, coordination, and leadership skills

(5.) Proficiency in both Mandarin Chinese and English, verbal and written

Additional Qualifications

(1.) Project Management qualifications (e.g. PMP or PRINCE2) is desirable.

(2.) Taiwan Good Clinical Practice (GCP) Certification is highly preferred

(3.) Experience managing projects involving human specimens is highly preferred

(4.) AI tool proficiency is a plus

Senior Specialist (Project Manager)