Business Function

Group Technology enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Technology, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

Analyze and understand the business requirements of the Consumer Banking division, particularly in the areas of technology and digital solutions
Collaborate with cross-functional teams, including product managers, developers, and subject matter experts, to design and implement effective solutions
Identify and document business processes, pain points, and opportunities for improvement
Translate business requirements into technical specifications and work closely with the development team to ensure successful implementation
Conduct user acceptance testing and provide feedback to ensure the delivered solutions meet the business needs
Continuously monitor and analyze the performance of implemented solutions, and recommend enhancements or optimizations
Provide support and training to end-users, and serve as a subject matter expert for the business

Requirements

Bachelor's degree in a relevant field, such as Computer Science, Information Systems, or Business Administration
Minimum 3-5 years of experience as a Business Analyst or in a similar role, preferably in the banking or financial services industry
Strong analytical and problem-solving skills, with the ability to understand complex business requirements and translate them into technical solutions
Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams
Proficient in using business analysis tools and techniques, such as process mapping, data analysis, and requirements gathering
Familiarity with agile software development methodologies and experience working in an agile environment
Ability to work independently and prioritize tasks effectively to meet deadlines

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Location:

Taipei Hub - 13F

Job:

Technology

Schedule:

Regular

Employee Status:

Full time

SNRASSOC, Specialist, Business Analyst, Consumer Banking, Technology

Business Analyst RPA