Our client is an established global financial services platform is seeking a senior leader to join its fund services business. This is a high-impact role supporting a strategic hedge fund client while overseeing a team of professionals across client service and operational functions.

The position is suited for an experienced fund accounting or fund operations professional who enjoys client-facing responsibilities and is looking to leverage deep technical expertise in a relationship management capacity.

Key Responsibilities

Serve as the senior point of contact for a key institutional client and a portfolio of strategic fund relationships.
Build trusted partnerships with investment managers, fund executives, and other stakeholders.
Lead and mentor a team of client service professionals, ensuring high-quality service delivery.
Oversee complex fund accounting, operational, and reporting matters across multiple fund structures and strategies.
Coordinate closely with internal teams across fund accounting, operations, compliance, and investor services.
Drive resolution of escalated issues and ensure timely delivery of client commitments.
Monitor service standards, operational risks, and client satisfaction metrics.
Support strategic initiatives aimed at enhancing client experience and operational efficiency.

Requirements

Approximately 15+ years of experience within fund administration, fund accounting, hedge funds, alternative investments, or related financial services environments.
Strong technical understanding of fund accounting and fund operations processes.
Experience working with alternative investment strategies such as hedge funds, multi-strategy funds, private credit, or other complex fund structures.
Proven track record managing institutional client relationships and handling senior stakeholder interactions.
Prior team management experience with the ability to lead, coach, and develop high-performing teams.
Strong problem-solving skills and ability to operate effectively in a fast-paced environment.
Excellent communication and relationship management capabilities.

Application Process

Interested candidates should submit their resume to Jun Leong at [HIDDEN TEXT], quoting the job title. Only shortlisted candidates will be contacted.

License No: 24S2395

Registration No: R1874438

SVP, Fund Accounting & Fund Operations