loss adjusting , subrogation recovery, cargo insurance policies, marine cargo claims, third-party liability claims

process reengineering , Functional Specifications, developing proposals, large-scale change initiatives, stakeholder interviews, conducting market research, steering committee coordination, facilitating workshops, process flows, current-state assessments, Project Management Office support, business requirement documents, operating model design, technology modernization, solution designs, risk issue management, core insurance functions, business development initiatives, Governance, business and technology transformation, Project Planning, executive reporting

Business Process Analysis, Solution Design and Implementation, Stakeholder Collaboration, Industry Trend Awareness, Cross-Functional Collaboration

Risk Surveys, Risk Management, Risk Improvement Recommendations, Fire Protection Systems, Loss Prevention, Underwriting Submissions, Emergency Response Plans, Business Continuity Measures, Risk Assessments, Insurance Renewals, Site Inspections, Asset Protection Controls

Java, Golang, C++, Php, Python, system design and analysis, distributed cache, online positioning and problem solving, distributed large-scale system design, financial security, online business security

Stakeholder Management, Bancassurance, distribution arrangements, Business Operations, commercial transactions, commercial agreements, wealth protection products, Legal Advice, NDAs, financial services regulation, strategic projects, Insurance, service agreements, outsourcing arrangements, technology contracts, insurance regulatory frameworks, Business Transformation, Product Development, Regulatory Matters, regulatory initiatives, cross-border legal matters, governance matters

Government-paid leave claims, Statutory Reporting, Process Improvements, Work pass applications, Payroll validation reconciliation, Payroll Processing, Payroll audits, Employment pass-related activities, Payroll controls, HR payroll documentation, CPF tax reporting, Compliance reviews, System implementations, Benefits Administration

Change Management, Major Incident Management, Incident Management, Problem Management, Continual Service Improvement, Risk Assessment and Change Governance, Root Cause Analysis, ITIL v4 Best Practices, Executive Communication and Stakeholder Management, Operational Reporting and Analytics, Process Design Documentation and Standardization, ITSM Governance

Figma, Confluence, JIRA, Agile knowledge or certifications, Project Management tools

Sql, Data fluency, Policy lifecycle, Fintech, Claims processes, Underwriting logic, Insurer broker MGA integration models, Payments, Insurance domain experience, Travel Insurance, Stakeholder Management, B2B2C product experience, Product coverage design, Professional English, B2C product experience, Specification skills