Back Office Jobs

Organizations across the globe want people to manage and process data. As businesses grow, it becomes an arduous task to manage the data generated on a regular basis and companies end up spending a fortune to carry out data processing tasks. Well, if you are a person who likes back office jobs and get a great zeal at data entry work or backend jobs, then you are at the right place.

✅ What is a back-office job?

Usually back-office jobs are support jobs that an organisation outsource to a third party. An easy to understand example of a back office job is a call centre where customers can call in to enquire or register a complaint about a product or service. Data entry, account management, record maintenance, accounting, order processing, support services such as voice, chat…etc. are some of the common examples of back office jobs.

Back office jobs are often called call center jobs as well. These types of jobs are usually preferred by fresh college graduates, who are looking into job market. Various back office jobs are required employees to work in different time zones and at times in the night shift.

✅ What are various profiles in back office jobs?

The back office executive can be found behind the scenes at any organization. They provide management support of all types and help to simplify front office production. Organizations prefer productive workers in back office executive job roles. This job comes with its own advantages and disadvantages and hence companies want people who are positive and energetic.

• Office Administrator
• Office Manager
• Administrative Office Manager
• Office Assistant
• Executive Assistant
• Administrative Assistant
• Office Manager
• Medical Office Assistant
• Office Assistant/ Database Coordinator
• Office Coordinator
• Office Clerk
• Account Executive
• Executive Administrative Assistant
• Assistant Office Manager

✅ What type of various back office jobs are available?

• Data Management: Drafting, storage, validation of document is data management. Back office executive responsibility includes gathering, verifying, preparation and formatting of presentations.
• Processing of Projects: The paper work of project needs to be managed by a specialized person and hence this works finds a room in back office executive’s KRA.
• Market Research: Some organizations also want their back office executives to do market research which can become a base for organization’s future work.
• Finance and Accounting: Back office executive will be responsible to work with employees that look after the organization’s finances. Receipts, invoices, bills, checks, the creation of financial reports and statements, etc., all end up in the back office.

✅ Which are the major companies that hire for Back office Jobs?

• Tata Consultancy services
• Wipro
• Atos-Syntel
• HDFC Bank
• WNS
• Accenture
• Amazon
• Amdocs
• Airtel
• Erickson
• Concentrix
• FIS
• Make My Trip
• I Energizer
• Angel Broking

Though these are a few top firms that hire job seekers for data entry operator jobs, back office executive jobs and back office assistance jobs among others.

✅ What is the future of back office jobs?

Back office jobs in future will consist of analysis advisory, compliance, transactional processing. As per an Accenture report, the transformation is striking in and the major strategies that can be taken up to transform back office jobs can be as follows:

• Analytics
• Digital and other forms of automation
• Best practices Adoption
• Business process reengineering
• Shared services operating model
• Self service
• Risk based controls
• Voluntary compliance

The future of back office jobs also sees a big opportunity with outsourcing firms where work is done on client basis. Due to cut down on cost, time and effort, enterprises across the globe are looking at outsourcing their data entry services to an off-shore location. As the outsourcing vendor works on a different time zone, it helps the business to get 24/7 service.

Preparation is the best way to ensure that you get the back office job that you are looking for. To help you prepare better, we list out some common back office interview questions.

✅ What type of interview questions can be asked in a back office job?

• What’s your experience in back office jobs?
• What do you know about the company?
• Have you implemented any improvements in your previous back office job?
• Which are the top 3 skills required for a back office job?
• Why did you apply for this job?
• What’s the best thing you liked about your last job?
• What’s that you hated the most in your last job?