Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Job Responsibilities
The key responsibilities for this team lead role are:
- Lead the Trust parameter set-up team to ensure the new product codes are set-up/maintained timely
- Review and coordinate WMO related projects for a) operational process review; b) risk identification; c) issue and escalation and monitor the implementation status
- Collaborate and communicate with stakeholders for assigned Projects, including the Project team, Product, IT, Regional Teams, etc
- Coordinate within WMO for UR changes for annual offshore income tax reporting and work with IT & vendor for system enhancement
- Assume the role of ULCR for WMO. Review all WMO related regulations and official letters to ensure compliance
- Lead and execute WMO BCP, PDPA related tasks and internal control related tasks, including regular review of RCSA, SCSA, Self-assessment, DOA, GLAO, KRI, etc
- Able to perform the IPRS, Finacle, GLAO, trust lending, etc
- Review UAT issue log, tracking, testing, re-testing and consolidate reports
- Handle customer complaints and follow up incidents
Requirements
- Bachelor's degree / University degree
- Familiar with Microsoft Office, i.e. Word, Excel, PowerPoint
- Moderate knowledge of banking and investment products
- Moderate English reading & writing ability is required. Fluent English listening and speaking will be plus
- & is must
- is plus
- Patience and able to work under pressure and overtime
- At least 3 years of Risk control and/or compliance experience in WM related
- Well leadership, people management, and communication skills
Primary Location
Taiwan
Job
Operations
Schedule
Regular
Job Type
Full-time
Job Posting
Sep 16, 2025, 2:30:50 PM
