ResponsibleforNetworkQuality and Customer Experience Assurancewiththe followingmain duties:
.Perform big data analysis to enhance Network Performance and Customer Satisfaction
. Develop tools and indicators for 5G/4G network and user issue early detection and experience improvement
. Support Network Benchmark projects and system AI development projects
.Provide fast response and resolutions to VIP and Corporate complaints with IOS/Android based Apps in challenging environment
. Support advanced end-to-end troubleshooting
.Perform periodic performance monitoring over network, device models, handset applications and customer group.
To Succeed in the Role
.Diploma holder in Electronic Engineering, Telecommunication or equivalent
.1year relevant working experience in Telecom and MobileNetwork Industry is an advantage
.Good programming skills - Python, Shell, SQL etc is an advantage
.Analytical mind, self-motivatedand able to work under tight schedule
.Good command in English, Cantonese and Mandarin
. Fresh graduates are also welcome
Work Location: Hong Kong
We offer competitive salary package with attractive benefits, including no less than 14 days Annual Leave, Medical Insurance and Discretionary Bonus. If you have the desire for an exciting and rewarding career, please click APPLY NOW or apply by sending your resume immediately to , quoting your present and expected salary.
HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies (www.hkt/privacy-statement), a copy of which will be provided immediately upon request.
PCCW Limited is a Hong Kong-based information and communications technology company. The company is the majority owner of telecommunications company HKT Limited, and also holds a majority interest in Pacific Century Premium Developments Limited.