Solutions Analyst

Job Summary:
We areseekinga skilled and proactive Platform Engineer with a strong focus on supporting CI/CD pipelines, Kubernetes (K8s), and other essential software tools such as message queues and API gateways. The ideal candidate will play a crucial role in ensuring the reliability, scalability, and performance of our platform services, while also being flexible to provide night-time support andhandlebusiness as usual (BAU) tasks.

Key Responsibilities:
CI/CD Pipeline Management:
- Design,maintain, andoptimizeCI/CD pipelines for various applications.
- Collaborate with development teams to ensure seamless softwareintegrations.

Kubernetes (K8s) Management:
- Deploy, manage, and scale applications using Kubernetes.
- Ensure high availability and regular updates of K8s clusters.

Software Tools Support:
- Manage message queues and API gateways, ensuringoptimalperformance and integration.
- Troubleshoot and resolve issues related to software tools.

Night-Time Support:
- Be available for urgent calls and providetimelyresolutions during night hours.
- Monitor system alerts and ensure prompt incident response.

BAU Tasks:
- Support OS patching, system updates, and performance tuning.
- Handle service requests, including user account creation and permissions management.

Qualifications:
-Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience.
- Proven experience with CI/CD tools and processes (e.g., Jenkins,GitLabCI).
-Proficiencyin managing Kubernetes clusters and associated tools (e.g., Helm,Istio).
- Experience with message queues (e.g.,RabbitMQ, Kafka) and API gateways (e.g., Kong,Apigee).
- Strong troubleshooting and analytical skills.
- Ability to work nights andhandle on-callemergency situations.
- Familiarity with various operating systems and patch management.

Preferred Skills:
- Experience with cloud platforms (e.g., AWS, Azure, Google Cloud Platform).
- Knowledge of programming languages such as Python, Go, or Bash scripting.
-Strong communicationand collaboration skills.