Senior Technical Service Officer

2-5 years
12 days ago
Job Description

Your role
  • Provide install / restore services of all the HKT services at customer's premises
  • Follow the procedures as documented in the Quality Management System
  • Ensure the service provided meets with customer's requirement and/or Company
  • Explain/demonstrate answer or refer customer enquiries'on general services/products provided by the Company
  • Liaise with other internal,working parties to solve any problems during service provision
  • Perform shift, mid-nightor standby duty as scheduled
  • Supportprojectteam in implementing different customize projects or network services projects
  • Co-ordinate the project implementation with internal colleague/ external customer, contractor & building management office

To succeed in this role
  • DSE or equivalent with 5 years working experience inrelated field, or Higher Diploma / Ordinary Certificatein Electronics/Electrical Engineeringor equivalentwith 2 years working experience in related field
  • Good communication and interpersonal skill with a strong desire in best delivering customer services and achieving service target
  • Good command of written and spoken Cantonese and English, proficiency in Putonghua will be an advantage
  • Hardworking, courage to accept of new things and able to work under pressure and challenge
  • Holding vehicle driving license is an advantage

Work Location: Hong Kong

We offer competitive salary package with attractive benefits, including no less than 14 days Annual Leave, Medical Insurance and Discretionary Bonus. If you have the desire for an exciting and rewarding career, please click APPLY NOW or apply by sending your resume immediately to, quoting your present and expected salary.

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies (, a copy of which will be provided immediately upon request.




PCCW Limited is a Hong Kong-based information and communications technology company. The company is the majority owner of telecommunications company HKT Limited, and also holds a majority interest in Pacific Century Premium Developments Limited.

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