Security Operations Center SOC Manager

2-5 years
9 days ago
Job Description

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Your Role and Key Responsibilities:

The security delivery support clients in managing their Security Operations and protecting their environments to mitigate security risks (e.g., insider and external threats, intentional and accidental). Position is for an experienced security professional with demonstrated experience within Security Operations, Threat Detection & Response, Security Intelligence, CSM (Continuous Security Monitoring) and NSM (Network Security Monitoring) within the SOC operations environment. The SOC Manager is responsible for leading the day-to-day operations of the SOC analyst staff.The role coordinates and works with the SOC Analysts to make sure that the analysts processes, and technology are meeting the SOC security monitoring, analysis, and escalation objectives, organization service level agreements, objectives, and metrics. In addition, the Manager of SOC Security Analysts will:

  • Ensure daily operational processes effectively support SOC operations objectives.
  • Execute continuous process improvement.
  • Manage the process improvement program for SOC processes.
  • Ensure that all SOC personnel issues are being addressed.
  • Oversee Security Incident Manangement execution.
  • People management for SOC personnel.
  • Ensure analysts follow existing procedures and all procedures are documented in accordance with local guidelines.
  • Track tactical issues in execution of all SOC responsibilities.
  • Document and track analyst training requirements.

Who You Are

Required Technical and Professional Expertise

  • At least 5 years of experience in IT Security Management, minimum 2 years in SOC Manager role
  • Practical experience with Windows Active Directory and Unix administration
  • Practical experience with logs collection and monitoring, alert and correlation rules development and automation or routine tasks (syslog protocol, SIEM and monitoring systems such as qRadar, Splunk, Sentinel)
  • Experience with grep, regular expressions, SQL query, basic Python knowledge
  • Practical experience with DLP and time recording systems would be a plus.
  • Experience in setting rules based on behavioral analytics to implement fraud prevention approach.
  • Experience in implementing projects to build monitoring center - start from the very beginning as a solo specialist and build a required processes and hire the team.
  • Experience in investigating information security incidents, collecting and storing logs for investigating incidents, identifying and eliminating the causes of incidents.
  • Knowledge of modern methods of classifying tactics and techniques of attackers, the main vectors of attacks, ways to detect and counter them.
  • Knowledge and understanding of IT infrastructure security technologies (SIEM, DLP, vulnerability scanners, IDS / IPS, ME, Antiviruses, etc.)
  • Understanding of network technologies, typical IT architectures and features of information systems functioning.

Experience in cloud infrastructures and architectures

Preferred Technical and Professional Experience

  • Knowledge of industry adopted frameworks and methodologies (MITRE ATTCK, CIS, NIST-CSF, etc.)
  • CSIM, CISSP certification

Required Education

Bachelor's Degree

Preferred Education

Master's Degree

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learningprograms give you access to the best learning in the industry to receive certifications, includingMicrosoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked How Did You Hear About Us during the application process, select Employee Referral and enter your contacts Kyndryl email address.



IT infrastructure security technologies
vulnerability scanners
logs collection
time recording systems
typical IT architectures
basic Python knowledge
syslog protocol
eliminating the causes of incidents
correlation rules development
routine tasks
investigating information security incidents
storing logs
features of information systems functioning
cloud infrastructures
fraud prevention approach
modern methods of classifying tactics and techniques of attackers

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