Receipting Agent

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide And the more people we connect, the better life will be on our planet.

Do you want to make a difference Then come to our & quot Insanely Customer Centric & ldquo Team and become a Certified International Specialist!

YOUR TASKS

Working location: Ngau Tau Kok

Reporting to Risk Control & Receipting Support Manager, you will be responsible for securing customer payments by verifying and posting receipts, resolving discrepancies.

Responsibilities:

• Post customer payments by recording cash, cheques, electronic payments and credit card transactions
• Ensure timely and accurate customers receipts updating
• Work with Billing team to ensure timely update of invoice and Operations team to ensure timely submission of cash/ cheques collected
• Verify validity of account discrepancies by obtaining and investigating information from Billing team, Customer Service and Operations department
• Contact customers for collecting payment shortfall or payment refund by both telephone calls and emails

Requirements:

• Diploma Holder or above
• Minimum 2 years relevant working experience in credit or accounting field with customer interface exposure
• LCCI Level 2 or equivalent
• Good communication and interpersonal skills
• Responsible, self-motivated, customer focused and able to work under pressure
• Good command of spoken and written English and Chinese (Cantonese and Mandarin)
• Familiar with MS Office applications, especially with knowledge of MS Excel, Word, PowerPoint

OUR OFFER

• Strong career support in an international environment.
• Great culture and colleagues.
• Multifarious benefit program.

Do you see a personal challenge in these versatile and responsible tasks Then apply now!

We look forward to receiving your application!

Personal Information Collection Statement pertaining to Recruitment

DHL Express (Hong Kong) Limited / DHL Aviation (Hong Kong) Limited (DHL) is committed to protecting and respecting your privacy in accordance with the Personal Data (Privacy) Ordinance of Hong Kong (the Ordinance) and DHL's Personal Data Protection Policy (the Policy) at

By proceeding to respond to this recruitment advertisement, you consent that we may use, retain, process, transfer or otherwise handle the personal data that we collect from you for recruitment, application processing, assessment and communication purposes (including any other purposes directly related thereto) in accordance with the Policy.

All personal data of unsuccessful applicants will be retained for future recruitment purposes for a period of not more than two (2) years after which such data will be destroyed.

You have the right at any time to make a data access or correction request concerning your personal data held by us. In addition, you may request us to delete your personal data that is no longer required for the relevant purposes which you have given consent. Should you wish to exercise such rights or have any question in relation to your personal data or the Policy, please contact our Human Resources Division in writing at