Program Operation Manager (Beijing/Shanghai)

Job Description


Amazon Global Selling is a key initiative to achieve our vision to offer customers Earth's largest selection. We provide businesses the opportunity to sell their goods on the Amazon platform worldwide. Each year, tens of thousands of businesses join our Marketplace in 10 countries, adding millions of new products. More than 2 million sellers use this marketplace, exceeding 40% of total Amazon unit sales and growing. In our effort to support this aggressive growth around the world, we are looking for a passionate business analyst to turn data into actionable insights, and support answer strategic business questions.
In this role, you will be working in one of the world's largest and most complex data warehouse environments. You should be passionate about working with complex datasets and be someone who loves to turn data into insights to answer strategic business questions. You should have deep expertise in analytic view of business questions, building up & refining metrics framework to measure business operation and translating data into meaningful insights. In this role, you will have ownership of end-to-end analytics development to complex questions and you'll play an integral role in strategic decision making.
You should have excellent business and communication skills to be able to work with business owners to understand business challenges & opportunities, and to drive data-driven decision into process & tool improvement together with business team. Above all, you should be passionate about how insights can be used to improve both the Customer and Seller experience of selling across borders.


  • Bachelor's degree in Business, Economics, Statistics, Engineering or a related field.
  • 5+ years of professional experience in data analytics, business analysis, marketing insight or consulting position.
  • Advanced working knowledge of data retrieving and processing using SQL, ETL, data warehouse as well as Excel.
  • Demonstrated experience in preparing and executing presentations of technical and business level data.
  • Proven problem solving skills, attention to detail, and exceptional organizational skills.
  • Ability to deal with ambiguity and competing objectives in a fast paced environment.
  • Strong operational business understanding, including potential impact of business decisions on various internal/external stakeholders.

  • Ability to deal with ambiguity
  • Understanding of data warehousing and data modeling
  • Experience using test/control methodology, and using machine learning techniques (skilled in using one or more of SPSS/SAS/R/Python and etc.)
  • Proficient with one or more major BI tools including Tableau/QlikView/OBIEE and etc.
  • MBA from top tier schools




Job Source: strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to to research and develop technology that improves the lives of shoppers and sellers around the world.

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