Mindsahre | Senior Director, E-commerce

10-12 years
10 days ago
Job Description

Overview of job
Mindshare is looking to hire an Senior Director-Ecommerce to help drive the e-commerce agenda (planning and operations) for the clients within the team. You are ideally able to deliver strategic thinking across all digital/ecomm platforms and have a strong command over digital operations.
Reporting of the role
This role reports to the Client Lead.
Why You Should be Excited:
3 best things about the job:
  • Progressive & Dynamic Atmosphere - Mindshare is known to have experimental & innovative clients so there's an opportunity to shape what performance marketing is for internal & external stakeholders.
  • Flexibility and Empowerment - We appreciate colleagues who are tinkerers and problem solvers, those who think outside the box and contribute to new ways of working.
  • You will work with a diverse and collaborative group of co-workers passionate about digital media that know how to have fun at the same time.
In three months, you would have:
  • Understand regional & market scope, operations & structure including publishers, data and technology partners and operations to understand the client ecosystem.
  • Understand key stakeholders within Mindshare, Client and Local Market Teams to ensure smooth strategy rollout & operations management across all markets.
  • Develop trusted relationships with clients, local markets and technology partners
  • Receive great feedback from co-workers and key client contacts as a result of strong communication both internally and externally.
In six months, you would:
  • Be capable of smoothly handling all things in the business across different stakeholders including but not limited to clients, local market communication and coordination and internal & external partners.
  • Full understanding of the business needs to lead the Transformation initiative and rollout across markets. Ensure it is trackable with a measure of success constantly evolving as we progress with the transformation journey.
  • Engage partners and the network to draft the Transformation Roadmap for the long-term vision of the e-commerce strategy.
  • Become a trusted advisor to the local & APAC client by properly justifying recommendations, strong timeline management and delivering outcome
In 12 months, you would have:
  • Create a robust framework on how omnichannel e-commerce performance can be evaluated & tracked across markets, working closely with the data & analytics team
  • Ensure smooth operations with noticeable performance improvements for all markets
  • Conduct weekly/monthly/quarterly reviews across the local market to track improvement & progress.
Key Responsibilities:
  • Help our client's reach their e-commerce and performance media objective through best-in-class e-commerce media planning and execution.
  • Lead e-commerce media channel planning with a consolidated view of On & Off Platform which includes Facebook CPAS, Google SEM / shopping ads, On-site search and other opportunities
  • Create holistic e-commerce planning framework. Analyse and convert monthly and quarterly sales forecast into actionable media plans
  • Work closely with operations team to ensure fulfilment of media strategy
  • Be the key Point Of Contact for APAC and local teams to drive e-commerce thought leadership
  • Conduct training for internal and client teams on e-commerce planning
  • Review and report e-commerce targets and KPIs monthly / quarterly / annually.
  • Collaborate closely with business teams (client, commercial and e-commerce partners) to identify gaps and potential room to scale.
  • Develop and enhance partner's platforms relationship (Media, Tools etc.)
  • Liaise with a team of data analyst to further enhance sales prediction models
Minimum qualifications:
  • 10+ year experience in media agency, e-commerce partner or client side in-house team
  • Performance forecast + sales, search/brand search/shopping search optimization strategy
  • Strong analytical and quantitative skills combined with excellent communication skills and the ability to work effectively with different stakeholders
  • Strong digital background with a strategic outlook and a deep knowledge of ecommerce either on marketplace or brand.com
  • Experience working with multiple stakeholders and preferably with past APAC regional experience, e.g. suppliers, advertising/marketing agencies, media owners and internal specialist resources
  • Ability to create a strong network of trust & effective communication across multi-market teams
  • Shows a depth of understanding of the industry, business, brands and consumers in client conversations
  • Excellentproblem-solvingskills and the ability to work independently
  • Experience in building and managing products from ideation to launchworking with a remote engineering team. Deep knowledge of product development dynamics and go-to-market tactics.
  • Abilityto articulate and influence other product teams to help them see the value of problem we are solving andget necessary buy-in
  • Experience partnering cross-functionally with teams spanning across sales/operations, product, engineering, marketing, customersuccess.
  • Self-motivated individual with strongcommunication (written and verbal), leadership, judgment, planning, and decision-making skills.
More About Mindshare
Mindshare is a media services company that accelerates Good Growth for its clients. Our company values of energy, empathy and impact bind together our diverse global family of 10,000 people from every culture and with every specialist skill you can imagine. You can check out some of our people's stories on LinkedIn or Instagram or hear about the company in their own words here. Mindshare is part of GroupM, the world's leading media investment company, and WPP, the world's largest advertising holding group.
More about GroupM Taipei
'Power of One is the most important core value of our Taiwan office, where GroupM and its agencies- Mindshare, Wavemaker and Mediacom thrive through teamwork and collaborations within an inclusive corporate culture.You can expect a diverse, fun and transformative work environment where one can learn and grow.In Taiwan, we are committed to shaping the next era of media where advertising works better for people.This includes the people of our organization, our clients, and our communities and market.
One of the fastest-growing and most innovative economies in Asia, Taiwan is truly one of the most livable cities in the region with friendly people, great food served round-the-clock and the best cost to quality-of-life ratio in the whole APAC region. Exciting opportunities awaits you in this bustling city!
GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity - it's about belonging. We celebrate the fact that everyone is unique and that's what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.
Discover more about GroupM at www.groupm.com
Follow @GroupMWorldwide on Twitter
Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupm




digital operations
cross-functional teams
sales forecast
go-to-market tactics
APAC regional experience
sales prediction models
product teams
client conversations
digital background

Mindshare is a global media and marketing services company formed in 1997. As one of the world's largest media agencies, Mindshare is responsible for a large majority of GroupM/WPP's global marketing billings and campaigns.

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