Marketing Executive, Product

Job Description

You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

An exciting opportunity to join American Express International Card Services (ICS) Hong Kong. We are looking for a creative and dynamic individual to manage the Lending product portfolio and drive profitable business growth.

Key responsibilities:

• End-to-end creation and implementation of marketing campaigns which drive cardmember engagement and incremental business growth
• Assist hiring manager on analytics, to track and evaluate campaign/product performance and ensure optimal use of investment dollars
• Build a comprehensive understanding of the marketplace, competitor activities and customer needs and act as the project champion and identify trends and opportunities
• Maintenance of portfolio operations, including collaterals & stock management, budget & payment, business process control testing
• Maintain close collaboration with internal and external stakeholders, including Card Acquisition, Brand & Loyalty, Legal & Compliance, Servicing & various operation support teams and agency partners and business partners

Qualifications:

• Bachelor degree preferably in marketing or business
• Minimum of 2 years of experience in marketing, working experience in financial services industry or marketing agencies is preferred
• Self-motivated, willing to learn, responsible and attention to details
• Able to work independently, with excellent time management skills and ability to work under pressure
• A collaborative team player with the ability to deal with change and ambiguity positively
• Comfortable with using Excel as an analytical tool, PC skills including Chinese character input
• Language proficiency in both English and Chinese (Cantonese) is a must, Mandarin is a plus

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Why American Express

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.