Luggage Service Hospitality Specialist?Full-time (HK$3,000 welcome bonus)

0-2 years
14 days ago 1 Applied
Job Description

Job Summary:

Successfully joined this If you hold the position and have been employed for three consecutive months, you will be entitled to a welcome bonus of HK$3,000.
.Subject to relevant terms

For many guests, Being able to stay at a hotel in the Hong Kong Disneyland Resort is like a dream come true. Our luggage service hospitality specialists are responsible for greeting guests at the two hotels in the resort, assisting them with various transportation vehicles, and transporting guests luggage to and from their rooms to make them feel at home.


  • Transport luggage for hotel guests to different locations, such as guest rooms, vehicles, storage rooms, etc.
  • Taking care of and storing guest luggage
  • Directing traffic and maintaining order in hotel lanes
  • Need to work in outdoor locations
  • Proactively provide assistance to guests and answer questions, and provide information about the park, resort and nearby areas
  • We expect Hong Kong Disneyland Resort Cast Members to be courteous, maintain a positive and friendly attitude toward guests, and be willing to provide assistance to maintain guest satisfaction. Wonderful experience

Basic requirements:

  • No experience required for new hires, the company will provide comprehensive training
  • Must be able to speak Cantonese/ English/Mandarin conversational ability (non-Chinese speaking job seekers are welcome to apply)

Other information:

Working hours:Our theme park. The resort hotel operates 365 days a year, so this position is required to work shifts according to a schedule compiled by the company.

Submit application: Click the Apply for Job link below, and the relevant job application form will open in a new window. When filling out the form, please fill it out in English and click the Next Page button at the bottom of each page after completing each page to continue filling out all pages in the form . After completing the form, remember to click the Apply button on the last page of the form to submit your application.




Luggage Service
Guest Assistance

About Hong Kong Disneyland Resort: Hong Kong Disneyland Resort is committed to providing guests of different nationalities and ages with a unique Disney experience. Hong Kong is the fifth city in the world to host a Disneyland. Its beautiful scenery, vitality and cultural diversity inspired Imagineers to create many attractions unique to Hong Kong Disneyland. Hong Kong Disneyland has seven themed areas: Adventure World, Fantasy World, Grizzly Gulch, Main Street, U.S.A., Mysterious Manor, Tomorrowland and Toy Story Land. The theme area is equipped with theme rides, entertainment performances, interactive experiences, catering services, merchandise shops and snack kiosks. In addition, the park brings parade performances and nighttime activities every day. There are three theme hotels in the resort, including Hong Kong Disneyland Hotel, Disney Explorers Lodge, and Disney's Hollywood Hotel. To date, the park has received more than 10 million local and overseas guests, and according to Hong Kong tourism statistics, the park has been one of the five most popular tourist attractions in Hong Kong since 2006. About The Walt Disney Company: The Walt Disney Company, together with its subsidiaries and affiliated companies, is a leading diversified international family entertainment and media business with interests in: Disney Entertainment, ESPN, Disney Parks and Experiences and Products. From its humble beginnings as a cartoon studio in the 1920s, Disney has become a leader in entertainment and remains proud of its legacy as it continues to create world-class stories and experiences for everyone in the family. Disney's stories, characters and experiences reach every corner of the world and are deeply rooted in people's hearts. We operate in more than 40 countries, where our employees and entertainers work together to create entertainment experiences that are cherished around the world and locally. This position is part of Hongkong International Theme Parks Limited, whose business unit is Hong Kong Disneyland Resort.

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