Job Description :
Job Responsibilities:
By phone or MU chat tool to provide support and solutions to customers
Collect complaints and customer opinions, the system is accurate Accurately record customers problems and corresponding situations
Respond to customer complaints in a timely manner and report customer opinions to superiors
Corresponding to other business arranged by the superior
Basic Qualifications :
Basic job requirements:
Japanese abilityLevel 1 or equivalent, proficient in reading and writing, fluent in listening and speaking is the best
Good customer service awareness and service spirit
Can be guaranteed during the internship 5 days/week, 8 hours/day working time
Understanding and accepting the work content and nature of Amazon customer service interns
Amazon.com, Inc. is an American multinational technology company that focuses on e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence. It has been referred to as 'one of the most influential economic and cultural forces in the world',and is one of the world's most valuable brands. It is one of the Big Five American information technology companies, alongside Alphabet, Apple, Meta, and Microsoft.