International E-commerce-Customs Affairs Operations Quality Control Expert

3-5 years
10 days ago
Job Description

Responsibilities

1. Responsible for the operational quality control of the cross-border logistics customs section, monitoring fluctuations in data such as operation timeliness, trajectory accuracy and timeliness, analyzing abnormal causes and timely warning of risks 2. Responsible for the KPIs of each service provider Data tracking, analysis, and cause tracing promote upstream and downstream operational data quality standards and optimize operating procedures 3. Responsible for the management of the quality indicator system, review and analyze the achievement of core operational indicators, and formulate optimization plans for indicators that do not meet expectations and Continuously promote improvement 4. Optimize internal and external collaboration mechanisms and promote the resolution of collaborative stuck points 5. Effectively collaborate and communicate with multiple teams such as platform governance, experience, customer service, and products to achieve business goals.

Qualifications

1. More than 3 years of relevant experience in customs affairs/logistics/contract fulfillment/data analysis, experience in logistics and supply chain analysis is preferred 2 . Good at internal and external communication, able to collaborate with cross-department teams to advance work 3. Ability to learn quickly, willing to accept new things, and maintain an open mind and cooperative attitude 4. Proficient in SQL and common BI analysis tools.

JOB TYPE

Function

About
Job Source: jobs.bytedance.com

ByteDance is a technology company operating a range of content platforms that inform, educate, entertain and inspire people across languages, cultures, and geographies.
Dedicated to building global platforms of creation and interaction, ByteDance now has a portfolio of applications available in over 150 markets and 75 languages. For example, TikTok, Helo, Vigo Video, Douyin, and Huoshan.
Dedicated to building global platforms of creation and interaction, ByteDance now has a portfolio of applications available in over 150 markets and 75 languages. For example, TikTok, Helo, Vigo Video, Douyin, and Huoshan.

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