Insurance Telemarketing Sales_銀行險線上?英

Job Description

Job Description :

The Service and Sales Specialist is an entry level position responsible for responding to service inquiries through inbound telephone and mail communications in coordination with the Customer Service team. The overall objective of this role is to provide resolution to client inquiries while identifying cross sell opportunities.
. 2.業界首創供自有電話行銷資
. 3.花旗質客戶,銷險商,需陌開發

  • Assist in responding to Client phone inquiries
  • Assist retail store associates regarding specific customer service related questions and concerns, as needed
  • Perform necessary processes, procedures, and verbal dialogue to customize offers and solutions to existing clients
  • Comply with company policies and procedures to consistently meet performance targets and client expectations
  • Support a range of services
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

  • 1. 與花旗客戶進行銷,於動中了解客戶需並使他花旗興趣
    2. 當地花旗客戶供建議與內容,分特色與權益勢
    3. 到或超設定銷目標
    4. 業務需當評估客戶度風險,並以公譽先考,並應守花旗集團相關與客戶進行業務銷與促

  • 1 year of relevant experience
  • Experience within phone center sales/servicing preferred
  • Consistently demonstrates clear and concise written and verbal communication

  • 1. 具有相關銷驗者先
    2. 具壽險險證照者先
    3. 暢,通技巧佳
    4. 個性主動極, 有圖心, 能承業績力

  • High School diploma or equivalent

Citi has entered into an agreement with DBS to acquire its consumer bank in Taiwan which includes credit cards, loans, retail banking, and wealth management. The sale is expected to complete in July 2023 . As this is a role to work in Citi's consumer bank, the successful candidate will initially be employed by Citi, but on sale completion, their employment will transfer to DBS that will employ Citi's consumer bank employees, prior to their transfer to DBS.
Job Family Group: Customer Service
Job Family:Service & Sales
Time Type:Full time
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries (Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .
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Citigroup Inc. or Citi (stylized as citi) is an American multinational investment bank and financial services corporation headquartered in New York City. The company was formed by the merger of banking giant Citicorp and financial conglomerate Travelers Group in 1998; Travelers was subsequently spun off from the company in 2002.Citigroup owns Citicorp, the holding company for Citibank, as well as several international subsidiaries. Citigroup is incorporated in Delaware.

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